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Field Service Engineer Jobs

Company

Bruker
Address , Phoenix, 85034, Az
Employment type FULL_TIME
Salary
Expires 2023-10-02
Posted at 9 months ago
Job Description
Overview:
As one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, to accelerate time-to-market, and to support industries in successfully enhancing quality of life. We have been driving innovation in analytical instrumentation for over 60 years now. Today, more than 7,500 employees distributed across 90 locations around the world continue to delight our customers with innovative solutions.

Bruker Nano, one of Bruker’s four operating segments, provides customers in academic and governmental institutions, life science, materials, and applied industries with the tools to determine the characteristics of matter and visualize the structure of molecules. Divisions within BNANO include Bruker AXS, Bruker Nano Analytics, Bruker Nano Surfaces and Metrology, Fluorescence Microscopy, and Canopy.

As a Field Service Engineer, you perform the installation, inspection, repair and maintenance of the Bruker S8 Tiger, S8 Lion, S8 Dragon, S2 Ranger, S2 Puma, S2 Kodiak, and other legacy XRF Spectrometers.
Responsibilities:
  • Conduct all field assignments according to service department procedures
  • Remain in contact with assigned customers to ensure that there are no unreported problems
  • Analyze malfunctioning x-ray equipment and determine corrective action, replace faulty components, and make necessary adjustments and alignments
  • Participate in on-the-job training of field service personnel when required
  • Promote and maintain service contracts in assigned region
  • Perform preventive maintenance according to written preventative maintenance procedures
  • Prepare and submits reports covering all job activities with accuracy and detail
  • Perform other tasks as assigned by manager or supervisor
  • Travel to customer locations 75% or higher
  • Suggest methods to offer improvement to equipment performance and functionality
  • Between assignments be available during normal working hours for immediate response to reassignment and telephone support
  • Keep up-to-date on new product and product changes within his/her required sphere of activity to increase own capabilities and skills
  • Install analytical x-ray equipment
Qualifications:
  • Three (3) years previous service experience installing and repairing complex electronic systems
  • Ability to travel extensively by air and car both domestically and internationally if needed
  • Military training in advanced electronics preferred
  • Familiarity with the use of personal computers
  • AA degree in electronics or equivalent experience
  • Excellent customer relations skills and the ability to make timely and effective decisions
  • Ability to communicate effectively in a professional manner with both internal and external customers
  • Demonstrated ability to analyze, diagnose, and repair complex equipment problems in a minimum amount of time
  • Familiarity with the operation and use of standard electronic test equipment

Bruker Corporation offers a comprehensive and competitive benefits package including medical, dental, 401(k), paid vacation, holidays, and tuition assistance (as applicable).

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

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