Field Service Engineer I

Join a team recognized for leadership, innovation and diversity

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems (DCS/Scada/PLC/Controllers). You will provide technical presentations to an audience of customers, other industry peers and competitors. You will achieve revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will fix any technical or administrative difficulties relating to delivery and installation of proper equipment.
Key Responsibilities

• Validate customer request
• Work as a team member in projects and system migration.
• Ensure Right and Fast Delivery
• Quick response to customer in an emergency and periodic support
• Write documentation used by field technicians
• Educate customer and field technicians
• Work with peers to provide solution to technical issues in regional customers
• Schedule field jobs according customer needs.

This position will require up to 70% travel within Puerto Rico during the first year as you become familiar with our customers and processes.

YOU MUST HAVE

• US Citizenship or Permanent Resident due to contractual requirements
• Bachelor's degree in Systems, Computer, Electrical, or Electronic Engineering

WE VALUE

• Advanced Degree
• English Speaking/Reading Intermediate
• Good presentation skills
• Previous customer service experience
• Previous technical/installation experience
• Good written and oral communication

Additional Information

• Nonexempt
• Category: Customer Experience
• JOB ID: HRD199065
• Location: Rexco Indl Pk #400 Calle C Ste 100,Guaynabo,PR,00965,Puerto Rico
• Due to US export control laws, must be a US citizen, permanent resident or have protected status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.