Field Network Technician - Junior - A

Tecknomic is searching for Field Network Technician professionals for upcoming long-term projects with the Baltimore County Public School System (BCPSS). These are full-time, onsite positions with Tecknomic and the project is with BCPSS. This role could become available in late July or August 2023

Please note that candidates will need to provide proof of Covid-19 vaccination, if offered the role.

Deadline to submit your application: July 25th, 2023

What we bring:

•    Health, Dental and Vision Benefits
•    Life, AD&D, Short Term Disability and Long Term Disability paid 100% by the company
•    Time off: Public Holidays, Vacation Days & Sick Days
•    401K

The ideal candidate must possess the following:

Education and Training:

• Note: Other combinations of applicable education, training, and experience that provide the knowledge and skills necessary to perform effectively in the position may be considered.
• Two years of experience administering a local area network/wide area network involving multiple remote locations. Possession of an industry recognized network related certification may substitute for one year of the required experience.

Responsibilities:

• Works with the Project Management Office as needed for project implementations.
• Reviews request to implement new or modify existing networks and determines whether request warrants a full assessment.
• Assists with the installation and maintenance of school system wide area network.
• Writes and documents system specifications and configurations. Researches the use of new technologies.
• Performs inventory control and fix assets tracking for network equipment.
• Works on multiple project requests. Engages vendors and advance level network technical resources to assist with best practice implementations and troubleshooting.
• Works with vendors on service level agreements (SLAs) and compliance with these agreements.
• Analyzes and designs new and existing network enhancements. Works closely with users to define and document requirements.
• Performs other duties as assigned.
• Develops cost projections and assists in acquiring funds for project implementations.
• Assembles an assessment team for developing a project assessment plan, if needed.
• Develops, operates and maintains various enterprise network systems. Works closely with vendors and other network technicians and system engineers to identify performance issues and schedule updates and patches.
• Assists the Network Services Supervisor with administrative responsibilities and organizational management as needed.
• Provides input on the budget process as it relates to yearly network maintenance.
• Serves on committees and undertakes special projects as assigned.
• Develops a needs assessment document identifying skills/resources required to successfully implement the project.
• Performs advance level troubleshooting of enterprise network systems.
• Engages technical resources and assists technical and project management teams in the development of functional specification documents as necessary.
• Coordinates network testing and assists users with acceptance testing to ensure product being delivered meets project requirements.
• Performs detailed work involving servers, wireless, account creations/deletions/modifications, and system health.

Required Skills:

• Ability to organize work to meet deadlines. Ability to establish and maintain effective working relationships with both internal and external customers.
• Ability to plan, document, modify, test and implement enterprise networks.
• Ability to coordinate the work of a team with the work of other units and organizations.
• General knowledge of processes, methods and techniques utilized to analyze and evaluate business operations.
• Ability to communicate effectively.
• Thorough knowledge of computer systems, servers, Local Area Networks, Wide Area Networks, and Internet systems.
• General knowledge of business operations, processes and procedures.
• Ability to analyze and evaluate the feasibility and suitability of information technology projects.
• Skill in analyzing in-coming service tickets and determining the best resources necessary to complete the necessary work.
• Thorough knowledge of the principals and practices of planning, developing, implementing, and maintaining large enterprise network systems.
• Ability to document test conditions, create test plans, test performance, and analyze results.
• Ability to develop needs assessments and prepare administrative reports.
• Skill in working with construction contractors and vendors to interpret building designs, site plans, and blue prints in order to ensure proper installation of data and voice systems within buildings.
• Thorough knowledge of project management and network planning.
• Ability to properly maintain confidential information.

Job Type: Full-time