Field Marshal Jobs

As a successful Field Marshal Team member, you will support all operations for events including Baseball/Softball/Soccer/Lacrosse tournaments at a Sports Force Parks. This individual is responsible for providing exceptional customer service and hospitality to all guests throughout the park. This individual understands that they have the ability to impact the guest experience including support to other team members with enforcement of park rules and regulations, maintaining order, and ensuring safety to all park guests.

Required Skills Responsibilities

As a Field Marshal Team Member duties may include:

• Constantly check water and notify maintenance if close to empty
• Introduce yourself to the coaches and umpires upon their arrival for each game. Ensure they know you are there if they need anything
• Ensure game balls are at field before beginning of game
• Support the operations of the business including Park opening and closing procedures, cash controls and all other functions in operating a customer service based environment
• Understand events happening on any given day to ensure guest experience is of highest quality
• Radio UIC/Assignor beginning of last inning using Chanel 5
• Be familiar with the rules/regulations of the tournament
• Locate any missing teams, notify Field Lead if team is late or does not show up
• Turn off any lights the end of the night, return scoreboards, cards, any and all items left in scorer's booth.
• Ensure all trash is cleaned between games walking the perimeter fence both inside and outside the fence/ field. Pick up any trash in dugouts including sweeping
• Ensure correct teams are at correct field
• Account for all game balls at end of game
• Notify Field Lead in the event of any emergency / situation where you need additional support
• Provide exceptional customer service to customers on-site throughout the duration of the tournament/event and offer support during other programing events at the park.
• Be familiar with the SFP Facility Guidelines and Code of Conduct policies
• Present trophies and awards when needed- follow script
• Ensure that score card is completed after game with official and coaches' signatures and officials rating
• Ensure we are greeting guests with a smile and positive attitude
• Ensure that guests understand the park layout and direct them to the field they will be using

Education And Experience

• Ability to work independently and as a team member
• Cash handling or check out experience is preferred but not required
• Willingness to work long hours and weekends seasonally as the business requires
• Ability to provide exceptional customer service skills; ability to adhere to Company's Service Standards
• May be asked to routinely lift items of weight up to 30 lbs. to accomplish job duties.
• Ability to stand for long periods of time, including walking long distances throughout the park during assigned shift.
• Must be able to work well in a fast-paced environment in large, crowded areas of outdoor park.
• Ability to operate personal computer, including ability to effectively use scanning equipment
• Routinely exposed to extreme hot/cold weather conditions
• Ability to handle multiple tasks simultaneously in fast-paced environment.

Job Location: SFP

Position Type: Part-Time/Seasonal

Job Posted by ApplicantPro