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Fiber Optic Technician Jobs

Company

SRI Telecom

Address Salt Lake City, UT, United States
Employment type FULL_TIME
Salary
Category Telecommunications
Expires 2023-09-09
Posted at 9 months ago
Job Description
Location: Salt Lake City, UT


Salary: $27.00-$32/hr


Company Information


In the exploding business of modern telecommunications, SRI is at the forefront of this expansion by helping companies build, integrate & staff their cutting-edge networks. SRI is proud to only work with the largest service providers in the country which gives us endless opportunities for business and personal growth! Our culture is amazing, and our employees are happy and motivated, we would love to have you join our team!


Description Of Role


SRI Telecom is seeking a highly skilled and experienced Outside Plant Fiber Maintenance Technician to contribute to all areas of expertise with various cross functional operations teams. You will be primarily responsible maintaining the fiber plant from the data center to the customer facility as well as provide support and feedback to the Network Operations Center. You will also partake in turning up new fiber plant in freshly built areas. The successful candidate will be able to successfully troubleshoot, repair and maintain plant and equipment according to safety, predictive and productive maintenance systems, and processes to support the overall business goals and objectives.


Responsibilities


  • Provide onsite support to remote engineers (reboot equipment, power cycle equipment, reseat cards, provide status information, fiber light path measurements, etc.)
  • Complete work orders and other documentation on paper or by mobile device
  • Use small hand tools, power tools, meters, and other test equipment
  • Troubleshoot and repair the fiber distribution network from data center to customer's electronic devices
  • Use automated routing system or plans daily route; requisitions equipment and supplies; stock company vehicle
  • Participate in on call rotation when necessary
  • Be available for unscheduled maintenance 24/7/365 (after hours/weekends).
  • Install, label & ground equipment into enclosures when necessary
  • Manage & coordinate the disposal or RMA of damaged or inoperable equipment.
  • Document all necessary information to customer assets (serial numbers, location, model number, etc.)
  • Verify connectivity integrity of fiber routes.
  • Work on regularly scheduled days as well as unscheduled days and beyond regular work hours as required
  • Maintain and secure company truck and equipment
  • Maintain repair and maintenance logs.
  • Troubleshoot equipment when needed (connectivity, power, status lights, provisioning)
  • Other duties as assigned.
  • Maintain network integrity through preventive maintenance
  • Resolve issues at installation and on scheduled service call from customer's electronic devices to enclosures
  • Provide quality internal and external customer service reflecting the Company values
  • Perform pro-active or demand maintenance on equipment or outside plant fiber.


Requirements


  • Stand on feet for up to 8 hours per day.
  • Ability to meet or exceed deadlines with strong follow-through.
  • Demonstrate Customer service orientation with a strong and creative problem-solving approach.
  • Strong technical troubleshooting skills and basic understanding of networking & fiber signal flow.
  • Must maintain strict confidentiality of extremely sensitive data, records, files, conversations, etc.
  • Must be able to work nights and weekends during unscheduled outages.
  • Team player with a high-energy level and diligent work ethic.
  • Must be able to work with little to no supervision.
  • Strong knowledge of outside plant fiber networks.
  • Must have reliable transportation.
  • Has experience working in FTTH, RFoG or EPON networks
  • Solid skills in MS Word, Excel, and Outlook required, with ability to become proficient in other software.
  • Ability to organize and prioritize activities.
  • Ability to thrive in a fast-paced environment.
  • Working knowledge of telecommunications/data center equipment.
  • Must have impeccable attention to all details and be able to document accordingly.


Work Schedule


Monday through Friday 8 am - 5 pm


Benefits


SRI offers W-2 employment with access to a comprehensive benefits package such as paid vacation, paid holidays, health/dental/vision insurance, 401k, HSA and others!


Salary


This position pays up to $32.00/hr depending on experience.


Location: 84095


Salt Lake City, UT


GOOG


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