Express Lane Service Advisor

Twin City CDJR is currently looking for an Express Lane Service Advisor to join their Service team!
At Twin City Dodge we believe that employees are the key to our continued success. By being family owned and operating since 1974, we’ve built a legacy with our Value Statements and our employees have helped us become a familiar face in the community, be it from helping out at community events or providing the sales and service that our customers have come to love and respect. We know that none of this is possible without an amazing team of employees working within all facets of the dealership, and we treat our employees as family.
Twin City Dodge is part of a growing family of dealerships that offers a fun working environment, great pay and benefits, as well as the opportunity to grow and advance your career.
Job Responsibilities:

• Insure that customers receive prompt, courteous, and effective service
• Prioritize required services and be prepared to provide options upon request
• Know the product well enough to answer characteristic and operational questions regarding customer’s vehicle
• Keep customer informed on completion times, service expenses, and possible changes
• Ensure customer has a positive dealership experience
• Drive the sale of technicians' time to meet departments sales forecast

Requirements:

• High school graduate or equivalent
• Experience in an Express Lane Advisor role strongly preferred
• Must be able to handle a large volume of customers
• Must be able to represent the dealership in a professional manner
• Knowledge of auto industry is a plus
• Must have computer proficiency
• Ability to read and comprehend instructions and information
• Customer Service experience
• Valid driver’s license with a clear driving record with no suspensions or major violations

Dealership Benefits:

• Paid time off after 90 days
• Paid training program
• Employee Purchase Program
• Employee Service and Parts Discount Program
• 401k with company match
• Opportunities for career advancement
• Health, Dental, Vision, and additional benefits available
• Professional working environment
• Competitive wages

Apply today to join the Twin City Dodge Team!
WE ARE AN EQUAL OPPORTUNITY EMPLOYER