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Executive Housekeeper ($91,200 - $136,800) Jobs
Company | Hyatt Regency Irvine |
Address | , Irvine, Ca |
Employment type | FULL_TIME |
Salary | $91,200 a year |
Expires | 2023-06-26 |
Posted at | 1 year ago |
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.
The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.
Duties include:
- Teach employees importance of, and how to greet guests and courteously solve guest requests
- Experience teaching, supervising, and mentoring multilingual and multicultural staff
- Coach and counsel employees to reflect Hyatt service standards and procedures.
- See that inspection program is consistently maintained
- Work closely with all other Departments
- Assure all safety and security policies and procedures are followed
- Current on latest housekeeping and laundry technology
- Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
- Work closely with vendors to assure proper pricing, delivery, and maintenance
- Experience purchasing linens and housekeeping supplies
- Responsible for short and long term planning and the management of the hotel’s Housekeeping operations
- Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
- Inspect some rooms daily
- Solid understanding of housekeeping and laundry supplies and pars
- Ensure OSHA and ADA policies are adhered to
- Insures proper staffing levels for customer service goals
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.
Qualifications
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Must have excellent organizational, interpersonal and administrative skills
- Must be proficient in Microsoft Word and Excel
- Service oriented style with professional presentations skills
- Clear concise written and verbal communication skills in English
- Must be available when needed, especially on weekends and holidays.
- With opening hotels, previous hotel pre-opening experience preferred
- 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
- Hotel/Hospitality degree an asset
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