Example 1 Jobs

Basic Job Function: Provide friendly, attentive, and timely service to create an exceptional experience for all of our guests and members. Promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures. Minimum Requirements:

• Prepare fruits, garnishes and mixes
• Assist service staff with using the proper garnish and glass for each drink
• Must have ability to accurately handle money, make change, process credit card transactions
• High School Diploma or equivalent credentials perferred
• Ability to use sharp knives safely and proficiently
• Maintains cleanliness and organization in all work areas
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
• Maintain a passing score on food and drink menus and beverage testing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Accountable for guest satisfaction by ensuring Sea Island’s standards are met; address guest concerns in a timely and efficient manner and implement
• Minimum one (1); preferred two (2) years experience as a Bartender
• Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation
• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
• Responsible for all liquor at the bar
• Ability to work simple math calculations
• Uphold appropriate departmental standards of quality/timing
• Attempt to limit problems and liability related to customers' excessive drinking by following TIPS training
• Check identification in order to verify age requirements for purchase of alcohol
• Previous beverage service experience in a luxury hotel, resort or fine dining restaurant preferred
• Accurately order and record all supplies, merchandise and other items
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
• Record food and drink orders accurately and immediately into the register system using guest/member cards
• Professionally and accurately mix alcoholic beverages
• Food Service experience preferred
• Assist the kitchen and service staff with sidework and food delivery when needed
• Take reservations as necessary
• Set up and tear down all liquor and mixes for beverage functions
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
• Count and charge all liquor for beverage functions
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Knowledge of mixers, liquid, ice cream, alcoholic beverages. blenders, coffee, and espresso machines
• No visible tattoos, visible body piercing or unnatural hair color or hairstyles per company grooming standards
• May be exposed to mechanical, electrical, chemical and fume hazards
• Familiarization with Micros POS (point-of-sales) system preferred
• Understanding of Forbes 5-Star bar standards preferred
• Ability to lift, carry, pull and push up to 40 lbs intermittently throughout a shift
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy
• Attends all scheduled employee meetings and brings suggestions for improvement
• If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
• Oversee beverage service in the Colonial Lounge, Black Banks Terrace and the Smoking Lounge
• Willing and timely execution of other duties as delegated by leadershipPhysical Requirements:
• Ability to perform repetitive tasks with accuracy
• If applicable, must be flexible to working days, early mornings, evenings, weekends, and holidays
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
• Georgia law requires that one must be over the age of 18 to dispense or serve alcoholic beverages
• Tasks/Responsibilities:
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• TIPS (Training for Intervention Procedures) certified preferred
• Learn the names and personally recognize our regular Guests and Members
• Ability to read, write and communicate effectively in English, both written and verbal
• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storeroom
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Excellent communication skills, both written and verbal
• Ability to easily adapt to organizational and environmental changes
• Maintain bar liquor stock at all times
• Promptly open and close the bar