Exam Room Assistant Jobs

Lakewood Veterinary Hospital is seeking a highly motivated, top-notch Client Service Representative to join our team. We strive to be the industry’s premiere veterinary care facility. Our values are respect, integrity, excellence, positive team and family spirit, and accountability to each other, the clients, and to ourselves.

JOB DUTIES INCLUDE

• Open and close practice to include end of day processing
• Provide quality, friendly client care to our patients and clients
• Perform a variety of clerical duties, mailings, cleaning, organizing reception area, and sending referrals to other hospitals
• Verify address, phone numbers, and email on all clients upon arrival
• Obtain and input data into computer all necessary data concerning the owner and the patients to include previous history
• Frequently transport inventory to stock shelves, need to be able lift 30 pounds and occasionally handling 50 pounds
• Receive incoming calls on multiple phone lines and schedule appointments, direct calls where needed, fill heartworm prevention and flea prevention according to our guidelines
• Assisting clients to and from their vehicles when needed
• Be able to educate and answer client questions
• Knowledge of flea, heartworm, prescription diets, and vaccination protocols
• Maintain transactions with clients which includes balancing of credit cards and cash at the end of the day

REQUIRED SKILLS/QUALIFICATIONS

• Self starter
• Love for animals and passion for their health and well being
• Dependable and be able to work a flexible schedule
• Outstanding communication and client service skills both in person and on the telephone
• Team player
• Beliefs and actions coincide with our practice
• Enthusiastic, practical and hardworking attitude
• Ability to multi-task in fast-paced environment
• Detail oriented

As one team, CLT Vets Hospital is committed to providing our patients with progressive, high quality care, with compassion for our clients. We offer a competitive benefit plan for full-time employees including competitive pay, health benefits, paid holidays, paid time off, continuing education opportunities, incentive bonus program, and employee veterinary care benefits. Most of all, we offer an interactive, fun, and challenging atmosphere. Please stop by our office to fill out an application and submit resume in person. We are located at 813 Williamson Rd., Mooresville, NC, 28117. If you have any questions, we can be reached at 704-662-6077.