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Event Administrator Jobs
Company | Alyeska Resort |
Address | Anchorage, AK, United States |
Employment type | FULL_TIME |
Salary | |
Category | Travel Arrangements |
Expires | 2023-08-18 |
Posted at | 9 months ago |
EVENT ADMINISTRATOR
- Monitor and maintain the Sales & Tour inboxes in conjunction with the Sales & Tour Administrators.
- Introduce and recommend preferred vendors for event services, including: florists, décor, set-up and day of coordination professionals, lighting and DJ services, event rental companies.
- Daily update of Group GRC.
- Maintain and improve existing filing systems to ensure relevant and accurate collateral are accessible.
- Review all upcoming events, ensuring files have appropriate.
- Prepare and distribute group resumes when required.
- Manage internal meeting space bookings.
- Co-ordinate logistics for Tastings to ensure that all parties receive date, time, location and other pertinent details prior to arrival.
- Manage incoming leads; build opportunities when appropriate.
- Utilize Social tables to prepare seating sharts and floorplans for Event Managers as required.
- End of Day duties including: event order distribution, log of change and daily event listings.
- Run and distributie weekly reports as needed.
- Managing blocks in Opera Systems: entering blocks, rooming lists and balancing of room inventories.
- Attend daily sales standup meetings and weekly operations meetings as necessary.
- Managing actualization of group blocks after departure.
- Assisting with reservations and meal requests; preparing food & beverage event orders when necessary.
- Respond to client inquiries within 3 hours and provide necessary follow up within 48 hours.
- Assist with organizing Sites; create FAM/Site notices, sales kits & gifts.
- Develop knowledge of market trends, competition and customers.
- Prepare welcome packages, guest communicaiton letters and amenities when required.
- Assist with reports, competitive analysis, and marketing material updates including packages and collateral.
- Build partnerships and rapport with key leadership and employees with the end goal of delivering a seamless guest experience.
- Manage Day Use bookings and inquiries in conjunciton with Event Managers.
- Resolve guest complaints when necessary.
- Maintain solid and open communication with all the operating departments.
- Other duties as assigned.
- Field incoming calls and distribute to the appropriate person - ensure follow through on communication.
- Enter, review and edit rooming lists where neccesarry.
- Attend weekly BEO & agenda meetings as required.
- Assist clients with upgrades that enhance the experience of their guests.
- Bachelor's degree from four year college or university; or related experience and/or training; or equivalent combination of education and experience.
- Ability to multi-task, produce accurate work against hard deadlines.
- Ability to effectively present information and respond to questions.
- Excellent verbal and written communication skills are required.
- Prior hotel sales, operations or catering experience strongly preferred Must be PC proficient (Microsoft Office) and able to prepare reports as assigned.
- Knowledge of Opera account management software preferred.
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