Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Travel Nurse Rn - Pcu - $2,619 To $2,904 Per Week In Rapid City, Sd
Recruited by TravelNurseSource 8 months ago Address Rapid City, SD, United States
Travel Nurse Rn - Pcu - $2,052 Per Week In Rapid City, Sd
Recruited by TravelNurseSource 8 months ago Address Rapid City, SD, United States
Plant Support - Rapid City Quarry
Recruited by Pete Lien & Sons, Inc. 9 months ago Address Rapid City, SD, United States
Custodian - Howard, Sd
Recruited by Horizon Health Care, Inc 9 months ago Address Howard, SD, United States
Landscape Technician | Ellsworth Afb, Sd
Recruited by The Davey Tree Expert Company 10 months ago Address Rapid City, SD, United States
Travel Nurse Rn - Pcu - $2,627 Per Week In Rapid City, Sd
Recruited by TravelNurseSource 10 months ago Address Rapid City, SD, United States
Travel Nurse Rn - Pcu - $2,926 Per Week In Rapid City, Sd
Recruited by TravelNurseSource 10 months ago Address Rapid City, SD, United States
Patient Support Specialist-Howard, Sd
Recruited by Horizon Health Care, Inc 10 months ago Address Howard, SD, United States
Feedstore And Warehouse Assistant - Rapid City, Sd
Recruited by Dakota Mill & Grain, Inc. 10 months ago Address Rapid City, SD, United States
Travel Nurse Rn - Pcu - $2,345 Per Week In Rapid City, Sd
Recruited by TravelNurseSource 11 months ago Address Rapid City, SD, United States
Travel Nurse Rn - Rnfa - $2,127 Per Week In Rapid City, Sd
Recruited by TravelNurseSource 11 months ago Address Rapid City, SD, United States
Travel Cna - Certified Nursing Assistant - Rapid Response Team - Ft
Recruited by Good Samaritan Society 11 months ago Address , , Sd
210. Fieldservicetechnician-Greatlakesregion-$100,000-In, Il, Mi, Wi, Mn, Sd,Nd
Recruited by Computronics Lab 11 months ago Address Beresford, SD, United States
Travel Nurse Rn - Pcu - $2,600 Per Week In Rapid City, Sd
Recruited by TravelNurseSource 11 months ago Address Rapid City, SD, United States
Wetland Scientist/Botanist - Sd
Recruited by Merjent 1 year ago Address South Dakota, United States

Equipment Service Technician - Rapid City, Sd

Company

Henry Schein
Address , , Sd
Employment type FULL_TIME
Salary
Expires 2023-10-04
Posted at 9 months ago
Job Description
JOB OVERVIEW:
This position is responsible for fulfilling all aspects in the repair and service of all equipment in the practitioner’s office with a focus on excellent customer service. Drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Manage more unique and complex repair cases, troubleshoot, and resolve issues at a higher level and support additional products.
KEY RESPONSIBILITIES:
  • Provides leadership to team members and manages all on site installation, repair maintenance and test tasks.
  • Submits all job-related paperwork within the required timeframes. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork.
  • Provides repair services to customers in a courteous and professional manner including escalation and more advanced and difficult issues. May also provide installation services to customers on an as needed basis.
  • Completes all work orders in a timely manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing.
  • Maintains and manages proper levels of inventory in van.
  • Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments.
  • Produces timely and detailed service reports.
  • Comprehends customer requirements and make appropriate recommendations to optimize the customer experience.
  • Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training.
  • Complies with all terms of the Fleet Management Policy including maintenance and accident management policies.
  • May assist with other more junior technicians’ assignments as required to ensure quality customer service is being provided
  • Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions.
  • Participates in special projects and performs other duties as required.
  • Complies with all OSHA regulations as outlined in the OSHA manual and training. Maintains and utilizes personal protective equipment when needed.
  • Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services.
SPECIFIC KNOWLEDGE & SKILLS:
  • Ability to act as liaison between Henry Schein, customers, contractors and EPM
  • Must have 3 or more Level 1 Certifications which were determined by the ROM/ZOM based on business need
  • Must demonstrate lead technician capabilities
  • Must be cross certified (digital x-ray/software, digital CAD/CAM, etc.)
  • Proven ability to administer timely and accurately (work orders, FSRs, Concur, eTime, RMA’s, 2579 reporting, etc.)
  • Proven ability to present preventative maintenance to customers
GENERAL SKILLS & COMPETENCIES:
  • Oral communication and presentation skills
  • Expert troubleshooting skills
  • Expert troubleshooting skills
  • Proven ability to work with confidential information
  • Must work well independently
  • The ability to act as liaison between Henry Schein, customers, contractors, and EPM
  • Proven ability to work with confidential information.
  • Proven ability to administer on time and accurately (work orders, FSRs, concur, e-time, RMA’s, 2579 reporting, etc.)
  • Must demonstrate lead technician capabilities
  • Must have the ability to mentor other technicians
  • Advanced computer skills
WORK EXPERIENCE:
Typically, 7 or more years of dental industry experience with demonstrated proficiency. Strong mechanical background. Service and install experience. Must have achieved and demonstrated expertise in an equivalent area to a CIT certification.
PREFERRED EDUCATION:
Typically, High School education, vocational training and/or on-the-job training. Associates degree or Technical School Certification is preferred.
TRAVEL / PHYSICAL DEMANDS:
The Equipment Service Technician (EST) position will require the delivery, installation and repair of Equipment involving Henry Schein customers. Technicians will be expected to maneuver large equipment as needed. The physical nature of the position, at times, may require substantial and/or repetitive bending, stopping, lifting and climbing of ladders.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers