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Enterprise Operations Analyst Jobs
Company | TierPoint |
Address | Norristown, PA, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-08-01 |
Posted at | 9 months ago |
Overview
- Handle and communicate client requests, escalations, and issues to the EOC Team
- Being adaptable in an environment that changes quickly
- Making Customer Service the number 1 priority when it comes to all communications and problem solving mainly via phone then chat and email
- Able to efficiently and accurately carry out multiple tasks in a fast-paced environment
- Strong and empathetic customer service mindset and attitude
- Superior communication skills, both verbal and written
- Basic understanding of computer and IT functions
- Enjoys team collaboration and forward thinking
- High School Diploma or equivalent
- Eager to venture out and learn new technologies
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