Enrollment Assistant Jobs

Description

Trocaire College is seeking an Enrollment Assistant that will serve as a team member of the operations / processing staff within the offices of admissions and financial aid. Primary responsibilities include in-person, phone, electronic and postal service communications with new and continuing students at the College.

Qualifications

• Associates required, Bachelors preferred
• Position requires good organization and interpersonal skills to work with students, parents, staff and external constituents.

Job Specific Competencies

• Ability to multi-task and learn new skills quickly
• A commitment to enriching the lives of students by promoting a positive learning environment; enhancing the quality of the student experience; and philosophically supporting programs and policies that facilitate student success.
• Extremely high attention to detail, problem solver and able to take initiative
• Positive attitude
• Ability to work in a fast paced environment, meet deadlines and successfully navigate challenging situations
• Must be competent in Microsoft Office [Word, Excel, Outlook], internet access, and customer services skills

Essential Job Functions

• Processing of student inquiries
• Assist other operations / processing staff with their primary roles when needed
• Inventory fulfillment to include oversight / ordering marketing collateral and office supplies, managing inventory, and leading fulfillment projects
• Execute periodic (e.g. daily, weekly, etc.) communications workflow
• Maintain the privacy of student records and information
• Attend special events for Enrollment
• Provide service excellence through courteous, informed, accessible and professional engagement
• Processing of student files within College's student information system as well as file creation
• Provide administrative support to the Dean of Admissions and Director of Financial Aid
• Upload all documents (i.e. electronic and paper) into CAMS
• Perform other duties as assigned
• Cover welcome center office hours and lunch breaks as needed.
• Assist with clerical duties within Enrollment

Position Specifications And Working Conditions

The physical demands described here are representative of those required by an employee to perform the essential functions of the job. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.

• Some evening and weekend hours required
• Operate basic office equipment
• Office environment
• The noise level in the work environment is usually moderate.
• Must be able to work in a fast paced environment in close proximity to other employees
• Minimal physical effort is required. The employee must be able to operate personal computer and related equipment.
• May require sitting or standing for extended periods of time
• Must be able to work some evenings and weekends
• May require lifting up to 20 lbs.
• Requires close work on a computer screen for extended periods
• Ability to work and drive to multiple locations
• Communicate through oral and written form
• Able to produce work with few to no errors with specific deadlines for completion