Employee Communications Analyst Jobs

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Employee Communications Analyst
Salary
$54,101.00 - $83,847.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Remote Employment
Flexible/Hybrid
Job Number
23-04391
Department
Communications
Opening Date
07/07/2023
Closing Date
7/21/2023 11:59 PM Eastern

• Description
• Questions
• Benefits

Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $54,101 - $59,511
Work Day/Hours: 8:30 am - 5:00 pm
The City of Durham’s Communications Department (http://durhamnc.gov/1089/Office-of-Public-Affairs) tells the City’s story through strategic communications, both written and digital, social media and via the news media. As a member of the Communications team, you’ll inform and engage members of the public, both internal and external, and develop relationships with our key stakeholders – City staff and leadership, community and corporate partners, news reporters and others. If accomplishing meaningful work in a fast-paced environment keeps you engaged, join our team!
The City of Durham’s award-winning Communications Department is looking for a skilled, entry-level communications professional to help support City-wide employee communications efforts. This position will be one of two in the Communications Department dedicated to internal communications and will focus heavily on content creation to support an overall internal communications strategy for the organization. Strong emphasis will be placed on internal communications support for the City’s Human Resources (HR) Department.
This position will report directly to the Communications Department Director and will work closely with the Sr. Internal Communications Analyst in Communications and other senior-level staff in Human Resources.
Duties/Responsibilities

• Support development of written content for Communications and HR employee newsletters and other communication deliverables as needed. Tasks may include developing story ideas, research, interviewing, fact checking, editing, and drafting content.
• Assist with project management of internal communications and employee engagement initiatives.
• Help develop and provide ongoing support for key employee engagement initiatives, which may include, but is not limited to, virtual and/or in-person events. Tasks may include topic ideation, scheduling and communicating with presenters, hosting/co-hosting, and other behind-the-scenes tasks as necessary.
• Serve as the HR/Communications ambassador to other City departments; liaise with departments to gather feedback on what is working and what is not from an HR and communications perspective.
• Manage and update content on the City’s intranet, website, and internal digital signage platform.
• Draft talking points for senior Communications/HR staff and/or department management.
• Clean and manage contact databases for email and emergency communication to employees.
• Draft employee-centric content for various social media platforms, including LinkedIn.
• Serve as liaison between the Communications and Human Resources departments; attend HR committees/liaison/employee interest groups on behalf of Communications and report relevant updates.
• Curate and/or create visuals for newsletter content, social media, digital signage platform, intranet, and other internal and external channels.
• Support development of a benefits and wellness communication strategy in partnership with senior Communications and Human Resources staff.
• Develop communications training and supporting materials, including SOPs, and provide training as needed.
• Participate in meetings; schedule participants; create meeting agendas from senior staff direction; record meeting minutes and disseminate materials.

Minimum Qualifications & Experience

• One year of professional communications, web and graphic design, media relations, public information, or video production experience.
• Bachelor’s degree in journalism or marketing/strategic communications.

Additional Preferred Skills

• Demonstrated design experience with Canva or similar graphic design software.
• One-to-two years of social media experience, with ability to message appropriately for various platforms including LinkedIn, Instagram, Twitter; familiarity with the unique strategies needed to reach the appropriate audiences on these platforms.
• Strong writing and editing skills, following AP Style as a rule.
• Experience producing and hosting virtual events in Zoom, Teams, or similar web conferencing platforms.

Benefits – General Full-Time Employees

• 2 weeks paid military leave per year
• Paid temporary disability leave for specified conditions
• Short and long term disability plans
• Employee Assistance Program - personal and family counseling
• City contribution of 10.15% into the N.C. State Retirement System
• Paid funeral leave
• Workman's Compensation Insurance
• 11-12 paid holidays per year
• 457 Deferred Compensation Plans
• 12 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
• 4 hours parental leave each year
• Medical, dental, vision, and supplemental life insurance plans
• 48 hours for volunteer work each year*
• Paid life insurance equal to annual salary
• 12 standard work days of vacation per year
• State and City retirement plans

Benefits - Part-Time (1,000 hours or more per year)

• State retirement plan
• 401(k) retirement plan (5.0% of salary)

Benefits Part-Time (Average 30 hours per week over 12 month period)

• 401(k) retirement plan (5.0% of salary)
• Health Insurance
• State retirement plan

01
Where did you first hear about this opportunity?

• Facebook
• Walk in
• Monster.com
• Craig's List
• Magazine/Newspaper
• Employee referral
• LinkedIn
• City of Durham Website
• GlassDoor
• Job fair
• Indeed.com
• Governmentjobs.com
• Other
• Professional organization Please list the organization in "other" box below
• Employment Security Commission
• Internet posting Please list the specific web site in the "other" box below

02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.

• Master's Degree
• Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
• High School Diploma or Equivalent (GED, HiSET, TASC)
• Bachelor's Degree
• Associates Degree
• PhD or Juris Doctorate

04
How many years of related experience do you have?

• 3 years but less than 5 years related experience
• 1 year but less than 3 years related experience
• Less than 1 year of related experience
• No related experience
• 5 or more years related experience

05
How would you rate your experience level with with design software such as Canva?

• Beginner level
• Intermediate level
• No experience
• Expert level
• Advanced level

06
How would you rate your experience level with social media platforms?

• No experience
• Intermediate level
• Advanced level
• Expert level
• Beginner level

07
How would you rate your experience level with LinkedIn?

• Intermediate level
• No experience
• Advanced level
• Beginner level
• Expert level

08
How would you rate your experience level using zoom as a webinar?

• Advanced level
• Beginner level
• Expert level
• Intermediate level
• No experience

Required Question