Ehr Training Associate Jobs

Company Description
Privia Health elevates the patient-provider relationship by delivering tools, talent, and technology built to transform healthcare. Our proven, physician-focused platform is designed to reduce unnecessary costs, achieve better outcomes, and improve patient health and provider well-being.

Title: Training Associate
Employment Type: FTE
Exemption Status: Exempt
Location: 50% Tennessee, 50% Georgia
Overview Of The Role
The Training Associate facilitates in-person and webinar-based training programs for providers and Care Center staff. Our training program sets Care Centers up for success using the EHR and emphasizes Privia Best Practice workflows. In addition, the Training Associate serves as a resource to colleagues in an expert capacity.
Primary Job Duties

• Customizes best practice curriculum based on workflow assessment findings and unique needs of a Care Center.
• Provides go-live support and at-the-elbow support for the Care Center.
• Delivers pre-live training to providers, clinical staff, and administrative staff focused on efficiency, delegation, and population health initiatives.
• Monitors online e-learning completion.
• Ensures that training is scheduled and delivered on-time.
• Provides excellent customer service through creative problem solving and follow through.
• Works collaboratively with and serves as an athenahealth SME for other Privia teams.
• Leverages curriculum and tools to train EHR concepts.
• Leverages reporting of key metrics to identify providers and care centers in need of additional training.
• Works collaboratively with Implementation, Product Performance, and Performance Team members to accomplish goals.

Qualifications

• Bachelor's degree preferred or background in a healthcare setting.
• Must have a valid drivers license and have a reliable form of transportation.
• Must demonstrate strong interpersonal skills to interact positively and productively with a variety of personnel within teams and across organizational lines.
• Must comply with HIPAA rules and regulations.
• Ability to work in a very fast-paced and changing work environment.
• Must demonstrate excellent communication, organizational, and time management skills.
• Familiarity with extended medical terminology.
• Must be able to be in a stationary position for extended periods of time.

Preferred Qualifications

• Previous experience with an AthenaClinicals and AthenaCollector Software is preferred.
• Experience with delivering Classroom Trainings OR Public Speaking

Interpersonal Skills & Attributes

• Technical aptitude.
• Attention to detail.
• Excellent communication and client facing skills.
• Excellent organizational skills.
• Collaborative, customer-focused and able to create visible value.
• Team approach to working with others, ability to perform a variety of duties within any work-day and organizational skills.

Additional Information
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Technical Requirements (for Remote Workers)
In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.