Ecommerce Analyst Jobs

Performance Health is seeking a Global Ecommerce Analyst to join our Ecommerce Team. The Ecommerce Analyst provides data-driven analysis and insights to facilitate Ecommerce decisioning and collaborates with key stakeholders and third-party analytics vendors to ensure best in class analytics tracking configuration and measurement methodologies. The candidate will be responsible for ecommerce performance reporting, commercial insights, and overall analytical support for the Performance Health Ecommerce Team. The Ecommerce Analyst is also responsible for advocating our digital capabilities to internal stakeholders and customers to drive order channel conversion (offline to online). The Ecommerce Analyst will also assist with web merchandising activities and be responsible for maintaining shopping aids such as online product reviews and Support Center to drive digital utilization.

Essential Job Duties & Responsibilities

Analytics:

• Builds and maintains dashboards and tools that provide insight into the performance of Ecommerce channel efforts.
• Assists the Ecommerce team to define digital tracking and measurement requirements across GA and Data Layer
• Work cross-functionally in developing and delivering presentations & deliverables for key internal audiences.
• Performs daily, weekly, monthly, and Quarterly commercial analytics, reporting

Merchandising:

• Assists with web content changes and Merchandising efforts, including New Product Introduction (NPI) as needed.
• Supports Ecommerce Specialist and Segment Marketing to implement web offers in Adobe Commerce Cloud as identified in category and segment plans.
• Reports on results of web promotions to Marketing, Ecommerce and Brand teams.

Digital Education; Contribution:

• Conduct presentations, demos, and webinars to educate enterprise customers and Sales Consultants on the benefits and features of the PunchOut and Ecommerce platform.
• Creates training materials and sales enablement tools to drive digital adoption, PunchOut and web migration for Customers, Sales, and Customer Service teams.
• Performs other duties as assigned

Job Qualifications

• Flexibility to work in a fast paced and dynamic work environment while remaining efficient
• Strong interpersonal skills and commitment to teamwork and partnerships
• Strong proficiency in Microsoft Office Products; Intermediate-Advanced Microsoft Agile Excel skills (v-lookups, pivot, index match, offsets, macros); PowerPoint
• Understanding of Ecommerce KPIs related to traffic, engagement/user experience and conversion.
• 2-4 years’ experience in Marketing, Ecommerce, or a Marketing/ Ecommerce Support role
• Experience in general accounting, cost accounting, and financial analysis
• Experience with NetSuite and/or Microsoft Dynamics AX preferred
• Strong critical thinking and problem-solving skills
• Strong data interpretation and communications skills; proven ability to summarize and present complex findings clearly and concisely to various management levels
• Bachelor's degree in Marketing, Ecommerce, Operations Management, Finance, Accounting or equivalent job experience

To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performance Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity, sexual orientation, race, color, religion, national origin, disability status, protected Veteran status, age, genetic information, and any other characteristic protected by law.