Driver Examiner 1-Norcross Jobs

🔍 Georgia - Gwinnett - Norcross (https://careers.georgia.gov/jobs/36822/other-jobs-matching/location-only)
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Administrative & Operations Support (https://careers.georgia.gov/landingpages/administrative-operations-support-opportunities-at-team-georgia-16)
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Driver Services, Georgia Department of - DDS
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Apr 17, 2023 Post Date
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Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment?

• Are you looking for a career path in public service?
• Are you dependable and motivated with a strong commitment to providing excellent customer service?

If you answered “yes” to all these questions, then the Department of Driver Services would love for you to become a respected member of our team.
The Georgia Department of Driver Services (DDS) is seeking qualified candidates for:
Position Title: Driver Examiner 1
Status: Full-Time
Salary: $30,000 /annually (non-negotiable)
About Georgia Department Of Drivers Services (DDS)
The Georgia Department of Driver Services (DDS) is a progressive agency that encompasses a broad range of activities and programs. Our Mission at DDS is to provide secure driver and identity credentials to our customers with excellence and respect.
Job Summary
As a Driver Examiner 1 for DDS, you will help make everyday life possible for thousands of State of Georgia residents. The successful candidate in this role can make a positive impact on the lives of their customers that walk in whether it's by issuing learners permit to teens, welcoming newcomers by converting out-of-state licenses, awarding driver licenses to first-time drivers by administering examinations or issuing identity cards in compliance with state laws and regulations. The focus of this position is working with and through others within established guidelines. The ability to interact comfortably with a diverse population is important. The successful candidate in this position must be friendly and genuinely interested in helping others. Patience and attention to detail is a major focus of the job, and those details need to be handled quickly, accurately and efficiently.
Career Mobility:

• DDS believes in internal mobility and career advancement opportunities for our employees with satisfactory performance to transition from Driver Examiner 1 (DE 1) to Driver Examiner 2 (DE 2) with an increase of 10%.

Driver Examiner 1
After Six months of employment
2.5% increase
After 12 months of employment
2.5% increase
After 18 months of employment (promotion to Driver Examiner 2)
5% increase
TOTAL
10% increase
Duties:

• Accurately collecting payments via cash or credit cards
• Working with citizens to ensure applications, records and documents are completed accurately.
• Accompanying drivers in vehicles to evaluate their ability to adhere to Georgia’s driving laws.
• Operating visual testing equipment.
• Conducting driving examinations for motorcycle and commercial licenses in accordance with state law and regulations.

Minimum Qualifications:

• At least one (1) year of Face-to-face Customer Service experience within the last five years
• Must be eighteen (18) years of age
• Comfortable working with computer and internet technology.
• At least one (1) year of recent Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years.
• A valid Georgia Class C or equivalent License is required and must be maintained while employed in this position.
• Completion of a high school diploma or GED is required

Preferred Qualifications: Preference will be given to those applicants who, in addition to meeting the minimum qualification above, also possess TWO (2) or more of the following

• Bilingual skill set preferred
• At least three (3) years of Face-to-face Customer Service experience within the last five years
• At least three (3) years of recent Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years
• Live within 30 miles of the Customer Service Center for which you are applying

Working Conditions
Road tests are conducted throughout the year in a variety of weather conditions including rain, wind, summer heat and cold winter days. Testing begins in the early morning hours and continues through the early evening hours. The test runs for approximately 30 minutes.
Conditions of Employment:

• Successful completion of the CCKE (Certified Commercial Knowledge Examiner) Certification, a national certification is required by all employees who issue driver’s licenses.
• DDS employees may be required as a term and condition of employment, to assist in meeting the responsibilities of the Department. In addition, they may be required to perform responsibilities that are not regularly assigned to them in order to continue the operations of the agency which includes assisting other centers. Management will work with employee regarding the locations and mode of transportation.
• Employees must maintain these requirements to continue employment with DDS.
• Employees who conduct CDL (Commercial Driver’s License) road tests must successfully complete the CDL Examiner Certification and the CCE (Certified Commercial Examiner) Certification.
• A valid Georgia driver’s license is required and must be maintained while employed in this position. Non-Georgia residents must have a recognized equivalent license. If a valid Georgia driver’s license has not been held for at least three years at the time of application, you will be required to obtain a Motor Vehicle record from the previous state of licensure prior to hire.

Total Compensation
Combines direct compensation with the value of the State’s benefits and work-life options. Total Compensation establishes a win-win partnership that is important to the quality and success of the State programs and services. Most importantly, State employees enjoy the satisfaction that comes with being part of a team that keeps Georgia progressive, prosperous and a place we are all proud to call home.
Many of the following benefits are available to eligible full-time employees on the first day of their employment:

• Opportunities for Career Development and Advancement
• Paid Holidays and Time Off
• Flexible Benefits
• Competitive Compensation
• Performance Recognition
• Flexible work and Telework schedules (available for select jobs)
• Retirement and Pension Benefits
• Employee Discount Program
• Employee Assistance Program (EAP)
• Healthcare Benefits
• Engaging and Diverse Work Environments

For more information on benefits, please visit http://team.georgia.gov/careers-total-compensation/
Eligible applicants may apply on www.team.georgia.gov/careers
Vacancy: Open to All Qualified Applicants
High school diploma or GED AND Eighteen years of age AND possess a valid GA Class C driver's license.
Additional Information

• Posting End Date: May 26, 2023
• Shift: Day Job
• Number of Openings: 10
• Agency Logo:
• Requisition ID: ADM0EFO
• Advertised Salary: 30,000.00