Dock Office Assistant (Yacht Club - Full Time)

Minimum Requirements:Minimum one (1) years experience on the local waterwaysExcellent Communication skills, both written and verbalProficient in Windows XP and Microsoft Office software applications such as: Word, Excel, and OutlookProficient with peripherals, copier, fax, telephone, and calculatorConsistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workersMust possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectivelyMust be detail oriented and able to manage competing priorities and multiple deadlines in a fast-paced environmentAbility to easily adapt to organizational and environmental changesMust be flexible to working days, early mornings, evenings, weekends, and holidaysReport to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy Tasks/Responsibilities: Open and close facility as neededMaintain proper housekeeping on dock and office areaSupervise fishing equipment is in proper working orderAnswer incoming telephone callsAssist scheduling fishing, boating, and watersports activitiesAssist in monitoring overall inventory levels of merchandise, restock when neededAssist with physical inventoriesEnsure all merchandise is correctly tagged and pricedAssist in selling merchandise and customer serviceLearn the names and personally recognize our regular Guests and MembersAssist with guest activities on the dock to provide an incomparable experienceAssist with daily retail salesRecord and bill orders accurately into the register system using guest/member cardsAssist with daily close-out procedures and delivery of reports and cash to revenue controlMaintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s abilityIf applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)Maintains cleanliness and organization in all work areasUphold appropriate departmental standards of quality/timingUphold and ensure compliance with all company and departmental policies and proceduresReport all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediatelyAttends all scheduled employee meetings and brings suggestions for improvementWilling and timely execution of other duties as delegated by leadership Physical Requirements: Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periodsBasic swimming abilities requiredAbility to effectively operate basic computer systemsAbility to work simple math calculationsMust have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levelsAbility to lift, carry, pull and push up to 50 lbs repeatedly throughout a shiftAbility to read, write and communicate effectively in English, both written and verbalMay be exposed to mechanical, electrical, chemical and fume hazardsAbility to maintain compliance with Sea Island’s Company Resort Professional Image Policy