District Manager - Virginia/Maryland

Lovisa Life:

Lovisa was established in April 2010 and has quickly grown to be one of the world’s leading fast fashion jewellery retailers. We continue our focus on expanding our store network, with over 800+ stores across 32 countries.

With no plans on slowing down with our continued expansion across the globe. At Lovisa, we are passionate, dedicated, hard-working and fun-loving team players. We are devoted to fashion, style and customer service. All team members are Lovisa ambassadors, who thrive off our Lovisa culture commitments with a can-do attitude.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

Lovisa Product:

Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our global trend spotting and innovation design team take inspiration from couture runways and current street style around the world to deliver new, must-have styles to our customers.

We are a fashion-forward jewellery brand that caters to anyone and everyone, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.

The Role:

The District Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through:

• Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practise.
• Recruit passionate and Customer focused Team to develop and succession plan through Lovisa.
• Lead Store Managers on best practices for stocktakes and clearance setup.
• Flexibility and desire to travel interstate and/or internationally based on the needs of the business
• Reduce unnecessary costs, through effective rostering - the right people at the right time.
• Ensure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team.
• Effective Store visits. Evaluate the performance of the Store Manager, utilising the reports available and set clear objectives to achieve Lovisa directives and benchmarks.
• Resiliency and solution-oriented focus at handling/supporting New Store Openings.
• Be always a brand ambassador by emphasizing the daily verbiage of company values and successes.

Skills, knowledge and personal qualities required:

• Rosters are completed in advance for all Stores/Team, minimum 2 weeks. Activity Timesheet approvals are actioned daily and finalised by Tuesday AM of every week. Team Member availability is maintained at all times.
• Attuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership, behaviors, attitude and actions
• Personable, approachable and a great coach.
• Meet all deadlines requested by your Team, Peers, Department Heads and Managers.
• Lead and develop team members to achieve and exceed all store level KPI metrics.
• PAR’s and Coaching Logs to be completed on all Store Managers every month.
• Time management.
• Coachable in all aspects, flexible and proactive in style
• Has a positive can do attitude at all times, whilst listening, challenging and directing
• Be there for your Team.
• District Managers must be willing and able to do piercings, pass all required piercing trainings, and coach/develop team on best piercing practices.
• Ensure punctuality and accuracy of all paperwork. Ensure all Payroll requests for New Starters, changes to employment details and vacancy updates are returned within the set timeframes.

Lovisa Perks:

Enjoy these perks when you join Lovisa!

• Personal Development Succession Plans with monthly, quarterly, six month and yearly reviews.
• Freedom to shake up your daily uniform and demonstrate your eye for style
• Quarterly Global Conference
• Take your birthday off on us with an additional day of leave.
• Supportive team environment – we truly embody our 10+1 culture commitments
• Generous employee discount of 50% off all Lovisa products
• Modern HQ in Torrance Los Angeles
• Health Benefits

If you are seeking a challenging and successful career with exciting opportunities with a brand that embraces a dynamic and passionate culture, then we would love to discuss this opportunity with you.