Dispatcher Jobs

• Job Responsibilities:

• Percentage Processes customer invoices and assembles delivery paperwork.

• Monitors shipping and route progress in SCI and PeopleNet Link and verifies on-time arrivals.

• Breaks down driver packets and processes customer invoices.

• Collaborates with Customer for late truck notifications. May engage Customers Care for service escalations.

• Sorts, separates, and files invoices, route packets, and driver inspections.

• Completes data entry of equipment information, driver start/end times, and actual delivery times.

• Handles all incoming calls and emails.

• 10% Re-dispatch drivers as needed for coverage and to support on-time deliveries.

• Dispatch repair services for equipment break downs and handle accident reporting procedures.

• Maintains a clean and safe working environment.

• Reports violations of company policy to supervisor.

• Performs other relevant job duties as required

• High School Diploma/GED and/or equivalent related experience

• Transportation/Dispatch experience preferred but not required Knowledge/ Skills/ Abilities:

• Understanding of Safety guidelines

• Must have the ability to react to fast-paced, stressful situations in a calm, professional and efficient manner

• Ability to prioritize and work independently with good organizational and time management skills

• Must have good communication skills including the ability to effectively communicate with all levels of employees

• Astute, close attention to detail

• Proficient in Microsoft Office Applications

• Familiar with delivery routes and DOT rules and regulations

• Understanding of procedures in other areas of the warehouse for a more global understanding of all processes

• Most work is performed in a temperature-controlled office environment

• Incumbent may sit for long periods of time at desk or computer terminal

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear

• Incumbent may use calculators, keyboards, telephone, and other office equipment during normal workday

• Stooping, bending, twisting, and reaching may be required in completion of job duties

• Infrequently exposed to temperatures ranging from 20 degrees to 90 degrees Fahrenheit in the dock area or outside the work area

• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Additional Information

• Work Indicator: Onsite
• Company Name: UNFI Wholesale Inc.
• Schedule: Full-time

Compensation

• Pay Rate: $18.50