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Dispatcher Jobs

Company

AT&T
Address , Southfield, Mi
Employment type FULL_TIME
Salary $10.50 - $22.65 an hour
Expires 2023-06-08
Posted at 1 year ago
Job Description
LOOKING FOR A COMPANY THAT VALUES YOUR SKILLS?
A job with AT&T as a Dispatcher can provide you with exactly that!
Our Dispatchers earn between $10.50 - $22.65 per hour of Hourly Wage Credit Scale. With our amazing wage opportunities, our average starting earnings begin at $32,084.00 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
  • Tuition reimbursement program
  • Employee Assistance Programs (EAP)
  • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
  • Adoption Reimbursement
  • Paid Parental Leave
  • Sick leave
  • Life and Accidental Death Insurance
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Disability Benefits (short term and long term)
  • Medical/Dental/Vision coverage · 401(k) plan
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Our Dispatchers have extensive customer contact while using various systems to communicate with field technicians from our high paced call centers.
What you'll do as an AT&T Dispatcher:
  • Receive, screen, update and dispatch installation and repair work orders for the new U-verse product line
  • Process work to meet service commitments with specific deadlines
In addition to STRONG verbal communication skills, our Dispatchers must have:
  • The ability to work day, evening, night, weekend and /or holiday shifts
  • Qualification on pre-employment screening
  • AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
  • Customer service and basic computer skills
Test study guides can be found here
Customer Service Assessment
Basic Ability Test
#connectourcustomers