Dispatcher Jobs

MTM Transit is Hiring!

The Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in and sign-out times, assure routes are timely, and communicate service issues to the appropriate personnel. This work is done in compliance with the procedures defined by the client and in conformance with company procedures, which involves daily communication and interaction with drivers and monitors (as applicable).

This position is located in Denver, Colorado.

Why make the move to MTM Transit:

• 401(k) with Company Match
• Free Life Insurance & Long-Term Disability coverage for eligible employees
• Paid Training
• Safety Bonus
• Referral Bonus Program
• Yearly Pay Increases
• Affordable benefits including Medical, Dental and Vision
• Starting pay: $27.00
• Paid Holidays & Paid Time Off (PTO)

What You'll Do:

• Establish and maintain effective communication with transportation providers
• Document and report provider no shows or on-time-performance issues
• Provide feedback on drivers’ performance
• Organize and route trips based on schedule and location to ensure optimal performance
• Provide assistance to drivers for directions to destinations
• Assist drivers and transportation providers with problems or issues relating to scheduling
• Record time of departure, destination, and expected time of return
• Report and record all incidents to the applicable manager
• Assist with all phone call information and dispatching of rides
• Monitor radio, telephones and on-road provision of service for quality
• Inform transportation providers of their next-days trips and any new trips that occur

What You’ll Need:

• Knowledge of GPS and GIS systems preferred
• High school diploma or G.E.D. equivalent
• Possess valid authorization to work in the United States
• 2+ years in transportation routing, dispatching, and scheduling expertise preferred
• 1 year experience working with the applicable transit scheduling system preferred

Even better if you have…

• Ability to maintain high level of confidentiality
• Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills
• Excellent communication and interpersonal skills
• Regular attendance is required
• Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
• Good organizational skills with attention to timeliness and details

Pay Range:

Starting Pay: $27.00

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

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