Dispatcher Jobs

­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­Announcement #
2023-030
Issue Date
04-14-23
Closing Date
04-27-23
Dispatcher (4) Positions
Tribal Police
Department of Public Safety
Hourly Wage: $16.21/Regular/Full-Time
The Dispatch Center operates 24 hours a day, 365 days a year. The Dispatcher is responsible to efficiently multi-task using several technologies such as answering emergency 911 and business phone calls, entering and updating calls for service and self-initiated activity into a Computer Aided Dispatch (CAD) system, transmitting and receiving radio communications from field personnel via a 2-way Radio System. The Dispatcher is subject to shift rotation, evening, weekend and holiday work. These critical responsibilities are the lifeline for officers in the field and the first contact with public who report emergency situations requiring law enforcement response, work is of emergency nature and is emotionally stressful.
Examples Of Work Performed

• Transmits and receives information by means of 2-way radio system, multi-line telephone system, computer terminals, and other telecommunications devices, while maintaining FCC compliance.
• Greets and screens visitors and callers.
• Makes inquiries and entries to the Washington State and National Crime Information Centers, maintaining operator certification at Level II proficiency.
• Handles multiple requests accurately and timely.
• Answers incoming multi-line telephone calls for the Tribal Police Department relative to complaints, crimes, and emergencies. Using Computer Aided Dispatch (CAD) System will enter data pertaining to all calls, dispatching of patrol units, visitors, and messages.
• Performs duties and responsibilities in accordance with the Public Safety organizational chart and established chain of command.
• Remains current on the location and status of law enforcement personnel within Yakama Reservation.
• Utilizes maps to verify dispatch service area, addresses, and provide directions.
• Abide by Yakama Nation Rules and Regulations.
• Maintains records and information in a detailed and accurate fashion.
• Determines response requirements and relative priorities of situations and dispatches patrol units in accordance with established procedures.
• Questions callers to determine their location and nature of emergency; obtains names, addresses; verifies and ensures accuracy of information received.

Knowledge, Skills And Abilities

• Ability to be reliable, dependable, and trustworthy.
• Ability to react with a high degree of accuracy to any emergency.
• Ability to use 2-way radio, multi-line telephone, fax machine, copier, scanner, security video cameras, and fire alarm system proficiently.
• Ability to handle stress.
• Ability to use a computer, assorted software and computer programs proficiently.
• Knowledge, in general, of Tribal and Federal criminal laws.
• Ability to maintain strict confidentiality of program and client information.
• Ability to communicate effectively both orally and in writing.
• Knowledge, basic, of Revised Yakama Code.
• Ability to work independently and productively with minimal supervision.
• Ability to establish and maintain effective working relationships.
• Ability to successfully complete scheduled and mandatory training relative to position.
• Ability to sit for prolonged periods of time.
• Ability to adhere to high standards of personal conduct on and off the job.
• Ability to effectively communicate with and assist upset, confused, or otherwise distressed persons due to heightened emotions.

Minimum Requirements

• Must be reliable and, upon request, provide a reference on attendance.
• Required to take an annual physical that certifies 100% physical fit.
• Required to sign a code of conduct and understand sanctions for misconduct.
• Required to possess and maintain a basic first aid/CPR card current.
• Six months of experience in radio communications and dispatch.
• Required to pass pre-employment drug test.
• Must understand the position and working conditions and consider the impact on personal life-style and family.
• Required to successfully complete mandatory Level II Certification to navigate in the ACCESS (A Centralized Computerized Enforcement Service System) within 6 months of hire and recertify every 2 years.
• Two years of experience in office support.
• Minimum keyboarding/typing skill of 35 words per minute (wpm).
• Required to wear a departmental uniform.
• Enrolled Yakama Preference, but all qualified applicants are encouraged to apply.
• Must possess a valid Washington State Driver's License.
• Required to successfully complete mandatory Basic Telecommunications Officer Training Program Certification within 6 months of hire. This certification must be from the Indian Police Academy.
• Required to successfully pass a background investigation and be properly adjudicated in accordance with 25 CFR. Must have no felony convictions.
• Must be 18 years of age.
• High school diploma or equivalent.

NOTICE TO APPLICANTS: The Yakama Nation is an Equal Opportunity Employer.
PRE-EMPLOYMENT DRUG TEST: Is required for Pre-Employment with the Yakama Nation. During employment, tribal employees are also subject to random testing (YN Personnel Policy Manual, Chapter 2.9.6, Section (a), (g), Alcohol and Drug-Free Workplace Policy).
TRAINEE: The Yakama Nation reserves the right to practice Indian Preference by selecting an Indian applicant as a trainee at a reduced pay rate than announced. A training plan is developed to assist employee to reach required qualification requirements and performance level. After completing training plan, work performance will be evaluated. Upon satisfying qualification requirements, employee will obtain entry level pay.
INDIAN PREFERENCE: In efforts to practice Self-Determination, the Yakama Nation grants Indian Preference for employment, promotions, and transfers to its employees and qualified applicants as appropriate. This may limit career opportunities for non-Indian applicants and candidates.
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Preference for employment will be granted to qualified individuals meeting minimal qualification criteria in the following order pursuant to the YN Personnel Policy Manual Section 2.1.

• 8-points= Indian (enrolled) spouse of an enrolled Yakama member.
• 0-points= Non-Indian.
• 2-points= Non-Indian spouse of an enrolled Yakama member.
• 8-points= Indian (enrolled) descendant of enrolled Yakama member.
• 6-points= Other Indian (member of a federally recognized tribe).
• 10-points= Enrolled member of Yakama Nation.

Personnel Policy Manual Section 2.1.4

• Positions funded under non-638 federal funding: 8-points= Indian (member of a federally recognized tribe).

VETERAN PREFERENCE: Is pursuant to Section 402 of the Vietnam Era Veteran's Readjustment Assistance Act of 1974. For verification, must provide a copy of honorable DD-214.
Application points using the weighted point factor system: Disabled Veterans receive 10 points; All other Veteran's receive 5 points.
IMMIGRATION: If selected for employment with the Yakama Nation, you will be required to provide documentation stating you are authorized to work in the United States.
SELECTIVE SERVICE: All males born after December 31, 1959 must be registered with the Selective Service. To our knowledge, you may sign up at the U.S. Postal Service in your local area.
TO APPLY: https://yakama.isolvedhire.com/ Yakama Nation Human Resources, P. O. BOX 151, Toppenish WA 98948.
Phone: (509) 865-5121, X4387, X4833. Fax: (509) 865-8777 email: [email protected]
If you are mailing or faxing application, please state Job Announcement No. on your cover sheet.
Questions, please call the YN Human Resource Office.