Dispatcher Jobs

Alaska West Express, Inc. is looking for a highly organized and detail-oriented Dispatcher to join our dynamic operations team in Tacoma, Washington! This position directs and coordinates all line haul, city dispatch or yard activities including related paperwork, communications, and customer service activities.

We are looking for the right candidate who has the ability to multi-task and shift priorities with ease and is an effective communicator. If this describes you…then you are the person we are looking for! You will be involved with all aspects of logistics and transportation.

The Company

Alaska West Express Inc. provides truckload transportation throughout the United States and Canada, specializing in shipments to and from Alaska where we are a leader in transporting liquid- and dry-bulk products, hazardous and non-hazardous chemicals, and petroleum products. With our fleet of flatbeds, stretch, lowboy, single- and double-drop trailers, we are recognized for dependable service to the oilfield, mining, construction, and manufacturing industries.

Why you want to work for Alaska West Express, Inc.

Compensation – Competitive pay with a discretionary bonus program

Healthcare – Medical, dental and vision plans

Paid Time Off – 17 days paid time off, PTO days increase with years of service

Holidays – 8 paid holidays

Retirement Plan – 401K with up to 6% employer match

Extras – Life Insurance, Accidental Death & Dismemberment Insurance, Long Term Disability Coverage and Employee Assistance Program at no cost to you!

Tuition Reimbursement Program

ESSENTIAL DUTIES AND RESPONSIBILITIES Include The Following

(Other duties may be assigned)

• Records, traces, and enters information on company computer system as required.
• Attendance and timeliness are essential functions of this position.
• May assist in special projects as needed.
• Coordinates daily operations by taking customer calls and or contacting customers and dispatching loads from pick up through destination. Determines work sequence and material shipping dates, type, volume, and destination. Positively influence others with proposed options/solutions to customers and operations.
• Initiates appropriate state and municipality permit applications for movement of equipment.
• Prepares driver and equipment schedules to maintain compliance with load requirements, driver hours of service regulations and equipment maintenance scheduled to ensure efficiency of operations.
• Directs workers in transportation or related services, such as pumping, moving, storing, and loading/unloading of material.
• Adheres to the safety policy of AWE and complies with the standards set forth by OSHA, federal, state, and local laws. Monitors employee and Owner Operator compliance with company policy on traffic laws and hours of service regulations. Promotes safe and efficient operations within the terminal.
• Prepares, compiles, and submits reports on work activities, operations, production, and inventory as needed.
• Prepares driver bill of ladings.
• Searches various freight finding tools such as DAT and Internet Truck Stop to find suitable loads achieving minimum rate per mile and repositioning requirements.
• Coordinates freight operations through driver dispatch, equipment maintenance and yard operations

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

This position requires strong supervisory skills and responsibilities. The ideal candidate will possess negotiating, team building and people skills as to motivate the owner operators in load acceptance and accepting rate per mile shortfalls. There may be as many as 25 non-supervisory employees who report directly to this position. This position requires strong working relationship with all department supervisory personnel. Responsibilities include planning, assigning, and directing work; appraising performance; rewa rding and disciplining employees; addressing complaints and resolving problems.

Education/Experience

Have 5 plus years of experience dealing with multifaceted transportation and independent owner operators a plus. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and speak the English language sufficiently to converse with co-workers, supervisors, and managers, to understand procedures and warning signs and or markings in the English language, to respond to inquiries, and to make entries on reports and records.

Ability to read, analyze and interpret documents such as shipping regulations, safety rules, operating and maintenance instructions and procedure manuals. Have the ability to write reports and interact in professional business correspondence. The ideal candidate will have the ability to effectively present information and respond to questions from Managers, clients, and the general public.

Mathematical Skills

Ability to add, subtract, multiply and divide two-digit numbers.

Reasoning Ability

High skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other Skills And Abilities

Ability to work independently, handle a variety of tasks at one time. Speak in public. Extreme working knowledge of regulatory requirements. Computer skills include Word, Excel, Power Point and Access.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk, see and hear. The employee frequently is required to reach with hands and arms. The employee is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls.

The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is quiet to moderate.