Dispatcher Jobs

Description
Position at Midnight Sun Transportation Service, LLC
About Us
Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven skills who are dependable team players and bring out the best in others.
Our supportive and empowering work environment is the foundation of the superior service, customer experience, and satisfaction we are known for within our industry.
Learn more at spanalaska.com .
About The Role
The Dispatcher will dispatch, route, assign, and maintain routing schedules for drivers. Maintain positive relationships and communication with vendors and customers. Keep driver and warehouse up to date with schedule changes.
What You’ll Do

• Move freight within yard or warehouse, using forklift or other equipment as needed.
• Process paperwork related to freight.
• Assist in the warehouse and yard when needed.
• Assist with the pickup and delivery of local freight if necessary.
• Provide relief for receiving if necessary.
• Assign and route drivers, destinations, and timelines.
• Interact with customers both over the phone and in person.
• Dispatch and track drivers enroute.
• Interact with drivers and customers to keep up-to-date information on routes/route changes and schedules.
• Other duties as assigned.
• Assist with the loading and/or unloading of vehicles, trailers, or containers if necessary.
• Update shipment tracking system when needed and help maintain timely data integrity.

This position is supervisory in nature as it provides daily work direction to drivers and serves as a time and attendance supervisor.
You Have These Skills

• Must be able to read schedules, maps, hazardous materials documents, and other paperwork.
• Experience with Microsoft Office (Excel, Word, Outlook, etc.).
• Must be continuously conscientious of safety processes and procedures.
• Ability to focus, prioritize, and organize.
• Ability to operate a forklift.
• Ability to use radio and telephone.
• Must exercise good judgment and decision-making skills.
• Excellent customer service skills.
• Knowledge of dispatch helpful.
• Knowledge of good lifting techniques.
• Knowledge of warehouse safety.
• Good verbal and written communication.
• Good communication skills are a necessity as the position has requires a certain amount of interaction with customers, vendors, contractors, and/or suppliers. Contacts are typically via telephone and walk-in pick-ups. Communication is occasionally confidential in nature.

And These Qualifications

• Minimum one year of relevant experience is required, or any equivalent combination of education and experience which provides the necessary qualifications to successfully perform the duties of the position.
• Hazardous Materials Certification.
• Forklift Certification.
• High school diploma or GED
• Class B CDL minimum.

Physical Requirements
Must be able to push, pull, lift and carry up to 75 pounds. Must be able to sit for long periods of time. Must be able to operate all equipment related to dispatch which may include grasping, bending, handling, reaching, fingering, feeling/touching and repetitive motions of the hands and arms.
Work Environment
Work is primarily performed in an office environment, however, it may also involve being outside in the elements or in a company vehicle. Exposures to exhaust fumes are likely. Overtime may be mandatory when needed. Conditions may also include exposure to environmental noise.
At Span Alaska, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome diverse perspectives and people who think rigorously and thoughtfully challenge assumptions.
#SAT
Matson is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances.