Director, Supply Chain Operations - E-Commerce

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Position Summary:
Reporting directly to the VP Business Supply Chain, the Supply Chain Business Director is the primary lead for E-Commerce Supply Chain Strategy. As the functional lead for E-Commerce strategy, you will be responsible for developing, innovating and driving new thought process in the E-Comm space and spearheading cross-functional engagement to deliver current objectives and navigate challenges. You will contribute to develop and influence the Nestlé E-Comm strategy as the key SC resource engaging with the Chief Ecommerce & Digital Officer. You will work to identify opportunities to impact these areas with a cohesive solution strategy. You will elevate Nestlé’s internal strategy and current approach, while also ensuring you understand the external landscape. You are not focused on the day to day, rather focused on developing a business strategy for the long-term.

Primary Responsibilities:
1. E-Comm Strategy Leadership:

• Advise the function and business on the best strategies and options to select, implement, and execute to achieve their E-Commerce goals
• Understand external landscape and direction of E-Comm customers to maximize supply chain efficiencies while partnering internally to ensure supply
• Influence Supply Chain process, resource, and structure to ensure the function can support E-Comm strategy
• Act as a functional leader to identify potential challenges, identify objectives, and develop cohesive E-Comm strategy with cross-functional E-Comm leaders across NUSA

2. Strategic Leadership:

• Act as a functional leader enabling the Supply Chain E-Comm Strategy, having a holistic view of the Supply Chain E2E process.
• Develop strategies for the long term (3-5 years) that create opportunities for breakthrough performance in the E-Comm space and help avoid major issues before they arise.

3. E-Comm Strategy Leadership:

• Act as a functional leader to identify potential challenges, identify objectives, and develop cohesive E-Comm strategy with cross-functional E-Comm leaders across NUSA
• Influence Supply Chain process, resource, and structure to ensure the function can support E-Comm strategy

4. Innovation:

• Focus on the exploration and solutioning around Supply Chain opportunities in the E-Comm space
• Understand the internal and external E-Comm landscape to develop and continuously evolve the NUSA Supply Chain E-Comm strategy
• Increased 'Speed to Market' through effective coordination of Innovation & Renovation execution.
• Across all Supply Chain teams, manage the critical paths leading to improved adherence to timelines. The role also involves challenging procurement and distribution lead times & manufacturing efficiencies, as well as being the face of Supply Chain in cross-functional E-Comm leadership space.
• Influence functional and divisional strategies to meet the demands of E-Comm customers and accounts.

5. Customer Facing:

• Coordinate and align initiatives with key E-Comm customers. Identify key customer initiatives to drive value to the division and optimize distribution.

6. Physical Logistics (Transportation, Customer Service, Warehousing):

• Partner with physical logistics leadership to enhance E-Comm distribution strategy according to functional and customer needs.

7. People:

Experience:

• Ten or more years of relevant operational experience in Supply Chain at market/business/network level is useful, in at least one of the following areas:

o Demand & Supply Planning (Divisional), Decision Support (Supply Chain), Factory Operations, Fulfillment, MBP Process.
o E-Commerce Strategy
o Leadership role & proven success in people development in one of the functions across Generating Demand or other Ensuring Supply areas of:
o Technical & Production- Customer Service
o Demand & Supply Planning
o Purchasing: Desirable to have had worked on a leadership position in a LEAN organization, who has adapted LEAN concepts and tools as part of their way of working. Desirable to have had experience implementing LEAN concepts and tools.
o Experience working with a shared service, process driven or service center environment (Center of Excellence).

Requisition ID: 233212

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