Director, Product Management (International Ecommerce)

Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About This Team
The Digital Product Management team is a key part of the overall Global Digital, OMNI & Guest Support Team. This team will work to create a uniquely lululemon, truly differentiated and elevated online guest experience for our International Guests in APAC (excl. China) and EMEA, working closely with partners in Technology, User Experience Design and Operations.
a day in the life: what you’ll do

• Partner with central product management teams to define operating models and ways of working for the regional and central teams
• Approves recommendations on impact to change and drives change management activities to ensure business continuity
• Reviews and approves direct report’s quarterly plans and ongoing intake and replanning and plays an active role in unblocking teams as needed
• Define how the INTL eCommerce experience & ecosystem will align with the overall business / company strategy, what guest / business problems need to be solved and what inputs are required including what inputs will be required from other teams (e.g. UX research, strategy, etc.) to form a fact base
• Monitor & identify customer/stakeholder needs staying current on industry standards and trends and respond by adjusting user experience and product roadmaps
• Identify the need to adjust plans based on their portfolio and replan work based on their portfolio
• Approves business value impacts definition for initiatives and the success of features and enhancements that are delivered
• Responsible for defining the business case, investment requirements & return on investment for products or teams within their portfolio
• Responsible for defining the product vision, strategy and a 12 - 24-month roadmap for the INTL eCom experience and the supporting ecosystem for our owned & alternative channels (franchise & marketplace) with support from key partners within the regional business, User Experience and technology teams
• Manage and / or mentor a team of 13-15 product managers (full time & contract) directly, or as part of a larger organization, within a single or across multiple geographies
• Approve high-level requirements, acceptance criteria and KPI’s that push the product strategy forward and achieve key objectives for 6 – 8 product teams across the INTL digital Organization
• Approves prioritization & sequencing sessions for features/themes & defines prioritization frameworks 6 – 8 product teams across the INTL digital Organization
• Manage both internal and external partnerships on programs from concept-to-delivery to ensure that products and roadmap priorities meet customer expectations and needs
• Make data-informed decisions based on a sound understanding of organizational priorities, customer feedback, analytics, benchmarks, industry reporting and emerging trends

Qualifications

• Proven track record of delivering and deploying large and complex products in an agile environment
• Strong core consulting skills (demonstrated track record of quality delivery, interpersonal and cross-functional relationship skills)
• Demonstrated experience in developing and delivering executive level presentations
• Experience with digital technologies, media, e-commerce, payments, or subscription businesses
• Has a deep desire to learn and improve by seeking, accepting and acting on productive feedback
• Minimum BA / BS degree from a four-year accredited university (advanced degree preferred)
• Collaboration across multiple disciplines (Research, User Experience, Brand, Engineering, etc.)
• Demonstrated leadership; mentorship, visionary, clarity of purpose, motivated, relentless execution
• 7+ years of leadership experience and ability to lead through direct reports (3-4), dotted line relationships and cross functional collaboration
• 10+ years of digital product management experience with an emphasis on delivering guest-facing applications or customer service applications. Up to 5 years of relevant experience will be considered in lieu of product management experience. Preferably in a retail environment.
• Ability to drive results independently, but thrives in collaborative environments

must haves

• Possess an entrepreneurial spirit and continuously innovate to achieve great results
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously
• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Communicate with honesty and kindness and create the space for others to do the same
• Foster connection by putting people first and building trusting relationships

Compensation And Benefits Package
For Washington Applicants: lululemon’s compensation offerings are rooted in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position in Washington is from $180,100 - $236,400 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our competitive Total Rewards offering, permanent employees in this position may be eligible for our competitive annual bonus and equity offerings, subject to program eligibility requirements.  
At lululemon, investing in our people is a top priority. We believe that when life works, work works. In addition to our competitive Total Rewards offering, we also have personal and professional development offerings. Our offerings recognize our teams for their performance and support whole person development, including support for employees on how to grow their career:  

• People networks, mentorship programs, and leadership series (to name a few)
• Fitness & yoga classes
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Extended health and dental benefits, and mental health plans
• Parenthood top-up
• Extensive catalog of development course offerings

Note: Availability of the incentive programs, benefits, and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.