Director, Payment Programs & Initiatives

About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the #1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

A Little About The Role…

The Director, Payment Programs & Initiatives will own all strategic projects, provide oversight, and drive implementation of any required improvements and modifications to processes, workflows, and transformation initiatives. This position requires an outcome-oriented person with a track record of managing and delivering complex business projects within Financial Services. The person in this role must understand how to own a strategy, drive execution, tell stories, and build conviction across audiences. Candidates should be equal parts strategist, consultant, and engagement leader.

What You’ll Do

• Track and report key milestones back to Senior Leadership
• Engage in planning activities, driving the overall strategy, and defining the objectives while building and maintaining project plans
• Educate key stakeholders of change and potential impact to business ensuring a positive experience through effective change management
• Champion change, consistently sharing strategy to motivate key stakeholders and constituents
• Ability to define a point of view, paint a vision, determine the direction, and execute at an accelerated rate
• Consistently review business landscape to identify business challenges, define solutions, prioritize remediation, and drive execution
• Collaborate with business leaders and key stakeholder to review and document workflows, processes and procedures including assessment of tools to identify opportunities to improve efficiencies and client experience
• Remove barriers and challenges needing to deliver complex projects at an accelerated pace
• Build rapport with key stakeholders to collectively address complex business issues
• Serve as the primary business lead and decision maker on key projects and initiatives that impact our digital payments platform, Tuition Express

Requirements

Our Ideal Candidate will have…

• Excellent verbal and written communication skills, including attention to detail and the ability to succinctly communicate complex issues to audiences at all levels with appropriate presentation materials
• 8+ years’ experience leading consulting engagements from vision to execution, with a track record of driving automation and organizational change
• Pivot leadership to quickly adapt to evolving internal/external factors that can influence project outcomes
• Lead effectively under pressure, consistently delivering work of a high standard within tight timeframes
• Ability to interpret issues, prioritize, and communicate to Senior Management and key stakeholders regarding resolution plans and expectations

Benefits

Why Procare?

• Some meals provided
• Tuition Reimbursement up to $2,000/year and continued Professional Development
• Medical, Dependent Care, and Transportation FSA Plans
• Prime downtown location close to restaurants and entertainment
• Casual workplace environment
• Voluntary Pet Insurance
• Company paid Short and Long-Term disability and Life Insurance
• 401K Plan with employer match and immediate vesting
• Vacation time, holidays, sick days, volunteer & personal days
• Promote from within- excellent career paths
• RTD EcoPass for all Denver employees
• HSA option with employer contributions of $50/month
• Paid Parental Leave
• Free access to our Employee Assistance Program with 24/7 live support
• Excellent comprehensive benefits packages including: medical, dental, & vision plans- choose the plan best for you

Salary

$150k-$175k DOE

Location

This position is based in our Denver office. We are currently in a flexible hybrid in-office/remote working model based on local COVID-19 health regulations and business needs. Candidates must be willing and able to work from our Denver office a few days a week.