Director Of Supply Chain

We are growing and adding a NEW position to the team!

We build businesses.

We help entrepreneurs do great things. What could be better? You’ll come to our company to build and grow, but a big part of why you’ll stay will be pride in making the world a better place. That’s why we need to add to our team. We need top talent to join us in helping our franchise owners reach their goals and do good in the world.

What We Offer:

• Mental health support through Headspace Health
• 401 (k) match
• 15 Days paid time off and paid holidays, including 2 floating holidays
• Medical, Dental, and Vision start the first day of the month following your date of hire
• Career growth and advancement

Director of Supply Chain

ServiceMaster is looking for a Director, Supply Chain to be a vital business partner with functional leaders and Brand Presidents, leading change to the entire end-to-end supply chain process. This person will be responsible for partnering with third-party Supply Chain provider in designing and implementing company-wide Procurement, Planning and Logistics strategies to support our Franchise networks. This includes the following: company-wide procurement strategies including strategic sourcing, category management, contract management, supplier relationship management; company-wide planning strategies including strategic planning, customer pull-based planning, implementation of strategic tools and working with Service Master Brands’ (SMB) Franchise network on Supply Chain related initiatives.

What you will do:

• Lead inventory strategy to optimize for demand planning, supply planning, planning execution, as well as order management, order fulfillment, and inventory management.
• Manage & drive improvements to the end to end (E2E) supply chain flow with data-driven decisions, leading to improved forecast accuracy, service levels and working capital with SMB’s third-party Supply Chain provider.
• Collaborate with sales, marketing, and operations teams to forecast demand, set production schedules, and manage inventory levels accordingly.
• Adapt as needed to quickly and effectively integrate acquisitions to ensure service levels and deliver desired economies and savings.
• Negotiate and manage contracts and agreements with suppliers, optimizing terms and conditions to achieve cost savings and mitigate risks.
• Utilize data analytics and forecasting tools to improve accuracy and responsiveness in demand planning.
• Coordinate inbound and outbound logistics operations, including transportation, warehousing, and order fulfillment.
• Implement strategies to minimize excess and obsolete inventory and drive inventory turnover.
• Lead cross-functional teams in root cause analysis and problem-solving to address supply chain issues and improve performance.
• Evaluate and select third-party logistics providers (3PLs) and negotiate contracts to maximize service levels and cost savings.
• Lead the development and implementation of effective inventory management strategies, ensuring optimal stock levels to meet customer demand while minimizing carrying costs.
• Identify and mitigate risks within the supply chain, including disruptions, capacity constraints, and geopolitical factors.
• Determine and differentiate Franchisees needs from its supply chain regarding competitive advantage, market positioning, cycle time, capital required for inventory and other applications, service, revenue, profitability, and growth.
• Define information technology systems requirements and manage projects to support process improvements.
• Collaborate with senior leadership to establish supply chain performance metrics and targets.
• Oversee the selection, evaluation, and management of suppliers, ensuring they meet quality, cost, and delivery requirements.
• Monitor supplier performance and implement corrective actions as needed.
• Develop strong relationships with key suppliers to promote collaboration, innovation, and continuous improvement.
• Stay updated on industry trends, technological advancements, and regulatory changes affecting supply chain management.
• Drive continuous improvement initiatives throughout the supply chain, implementing best practices and lean methodologies.

Supervisory Responsibilities:

• Manage and develop supply team on a fast pace / growth environment.

What you will bring:

• Demonstrate strong people, problem solving, communication, organizational, time management, and multi-tasking skills
• Proven track record orchestrating and driving sustained strategic Supply Chain initiatives or programs.
• Experience negotiating and seeking compromise collaboratively with external and internal stakeholders at all levels.
• Strategic thinker with excellent problem-solving skills through determination of root causes and development of corrective action plans.
• Proven experience with a leading a Supply Chain transformation initiative and working with third-party Supply Chain providers.
• Ability to work in a fast-paced environment in which requirements & priorities continuously change.
• Proven success linking Supply Chain strategies to a multi-channel business model with a proven ability taking calculated risk in transformational environments.
• Proven experience working cross functionally at the senior executive level.
• Persevere in overcoming obstacles and setbacks by taking swift and efficient action and sharing best practices.
• Strong leadership skills, including leading projects across departments.
• A self-starter with an ability to complete tasks both independently and collaboratively as part of a team.
• Strong analytical skills and financial acumen; demonstrated by the ability to analyze situations and make recommendations that are consist with the company goals.
• Advanced experience with Microsoft Office, including Excel, and related reporting tools.

Education and Experience:

• Master's Degree in Business Administration or Supply Chain Management preferred.
• 10+ years of Supply Chain, Transportation, or Inventory Management experience at the management level.
• Bachelor's Degree in supply chain management, transportation, business administration, operations management, engineering, or finance;

About ServiceMaster Brands

ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, Aftermath Services®, Indoor Science.

While each brand maintains a distinct identity, we share a commitment to our mission to Making Everyday Heroes More Heroic™. From our franchisee experience to career development to our community outreach efforts, our values – We Serve, We Care, We Deliver, We Do - guide us.

Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career.

ServiceMaster Brands is headquartered in Atlanta, Georgia.

Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.

It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at [email protected]