Director Of Operations Jobs

Job Title: Director of Operations
Reports to: Sr. Director of NA Distribution & Logistics
Location: Mooresville
The Role
As a director, within Deckers’ distribution centers, the director is responsible for leading effective teams, implementing operational strategy, business processes and systems for overall distribution operations, including fulfillment, warehousing, inventory management, and shipping. Empowered to make decisions and drive results with their operational departments and accountable for all operational KPIs (safety, service levels, cost per unit, quality, % to sales) for their area within the DC.
Responsible for working with a broad set of distribution, facilities, engineering, supply chain, IT and commercial stakeholders to facilitate the development and testing of new, innovative operational solutions to meet the supply chain’s goals of safety, speed, quality and throughput. Ability to thrive in the complexity of a multi-brand, multi-channel distribution center needing to respond quickly to the rapid timeline demanded by the changing retail landscape and ongoing supply chain disruption.
We celebrate diversity--of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.
Your Impact
The primary functions of this role, include but are not limited to:

• Set a clear expectation that the safety and well-being of our associates is our top priority. Lead with an understanding that all incidents are preventable.
• Makes decisions and drive results with their operational departments and accountable for all operational KPIs (safety, service levels, cost per unit, quality, % to sales) for their area within the DC.
• Leads effective teams, implements operational strategy, business processes and systems
• Leads and oversees the performance of 200-500 employees at any given time, both Deckers and contract employees across multiple shifts. Ensures all employees are trained and aware of and comply with company, government and customer policies, procedures and regulations.
• Ensures all established service, cost, quality and performance metrics/commitments are met. Helps drive efficiencies of multi-million-dollar budget.

Who You Are

• Understanding of strategic role, the Distribution Center plays in customer experience and Supply Chain
• Strong interpersonal skills - Must be able to work well with and influence management peer group as well as interact with senior leadership across the company on a regular basis
• Ability to analyze warehouse processes and develop, recommend and implement improvements to systems, processes, and staffing levels, organization, and/or skillsets
• Strong tactical management experience
• Ability to handle changing priorities and use of good judgement in stressful situations.
• Experience managing large scale distribution staff and facilities operations.
• Ability to thrive in ambiguity and proactively manage through conflicts and setbacks

We’d love to hear from people with

• Experience creating and implementing continuous improvement initiatives including but not limited to Kaizen and Lean Six Sigma where you were able to cut costs, improve efficiency or streamline processes.
• Bachelor’s degree in Engineering preferred or related field
• Experience and strong proficiency in utilizing WMS, WCS and LMS systems
• Experience in optimizing operations in a multi-channel environment
• Development and management of operational budgets
• 10 plus years’ experience in fast-paced Distribution environment.
• Experience with developing key performance indicators (KPIs) to drive operations and financial objectives

What We'll Give You –

• Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever.
• Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
• Health and Wellness - There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.
• Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
• Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras
• Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development.

Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.