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Director Of Housekeeping Jobs
Company | Hotel Monaco Baltimore |
Address | , Baltimore, 21201, Md |
Employment type | FULL_TIME |
Salary | $65,000 - $75,000 a year |
Expires | 2023-07-26 |
Posted at | 10 months ago |
Become Part of the TPG Hotels, Resorts & Marina Team……
TPG Hotels, Resorts & Marina’s is widely recognized as one of the nation’s premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
What You'll Do
The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high energy role for someone who embodies and values Kimpton culture!
Some of your responsibilities include:
- Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Review MOD report for room moves, guest issues and special requests
- Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment.
- Select, staff, recruit, hire, and train qualified housekeeping candidates.
- Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines.
- Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests.
- Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel.
- Assist with guest requests as required.
- Responsible for preparing room assignments, distributing keys and assigning floors for all housekeeping staff each morning.
- Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Prepare annual housekeeping budget.
- In charge of scheduling all regular and irregular cleanings Ex: room carpets, upholstery, and draperies as needed, along with annual or semiannual deep cleaning projects and window cleaning as necessary.
- Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.
- Manages all employees in the Housekeeping Department.
- Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks.
What You Bring
- Bachelor's degree in hospitality or similar industry preferred.
- 3+ years management experience in boutique hotel industry.
- Basic knowledge of MS Office.
- Flexible schedule, able to work evenings, weekends and holidays.
Benefits:
Full benefits package included for full-time employees!
- Flexible Spending Accounts
- Supplemental Life Insurances
- AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio
- And MUCH MORE
- Disability Insurances
- Identity Theft Protection
- Paid Time Off, Vacation and Holidays
- Health, Dental and Vision Insurances
- 401(k) Retirement Plan
EEO/VET/DISABLED
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