Director Of Data Analytics

The Essential Work You Will Do:

• Oversee documentation, communication, and training resources for the Organization in relation to fundraising data and reporting, working to provide a common understanding of data and reporting terms, how the organization classifies and segregates its data, and how users can best read and interpret data resources.
• Knowledge of BI tools, functions, and features and limits
• Drive adoption of data, data governance, and analytics best practices
• Assisted by the Technical Director, in reviewing potential systems, tools, and processes to assess opportunities and improvements in the Organization’s collection of data and reporting of funds.
• Oversee the design, preparation, and dissemination of fundraising dashboards, and reports throughout the organization with an emphasis on providing essential information in ways that best meet internal and external customer needs.
• Meet regularly with stakeholders to understand their data needs and communicate progress and timelines on planned and in-progress projects.
• Under the direction of the VP, and in collaboration with SLT, establish data policies, rules, and processes to ensure consistent and timely data delivery and use.
• Contribute to strategic analytics initiatives as necessary to drive success for the Organization.
• Knowledge of project management principles with an emphasis on Agile Methodology is preferred.
• Manage the Data Analytics team, overseeing their timely completion of work products, and mentoring and training them in their professional development and on department processes, and industry best practices. Work closely with the Technical Director in training Data Analysts on the use of PowerBi, SQL, Python, and other data and BI tools.
• Build a culture of strong data storytelling within the team and organization, incorporating data, visuals, and narrative to communicate data insights and drive decision making and support fundraising operations.
• Knowledge of Confluence, Jira, and Salesforce applications is preferred.
• Organize and direct the work of the data analytics team to accomplish all organizational fundraising reporting, analytics, and data support work.
• Maintain a rolling 12-month calendar, as prioritized by the VP and the SLT, of data analytics and reporting projects, ensuring that the most important organizational data needs are met in a timely fashion.
• Understanding of which data is used by which business processes and what the data means in the context of specific processes.
• Understand the organization’s data, data structure, and limits and communicate clearly with stakeholders regarding data reporting and analytics possibilities.
• Translate stakeholder business requirements into technical requirements for the Technical Director and Data Analysts.

Work Environment/Travel

• A willingness and ability to travel up to 10% of the time.
• Work hours will vary depending on partner schedules, project deadlines, and the needs of the organization.
• Time will be spent in an office setting

Education and Experience

• Knowledge of general business and management principles. involved in planning, leadership, fundraising, customer service, and coordination of people and resources to meet customer needs.
• A bachelor’s degree in a related field and 5-10 years of related experience or a master’s degree in a related field and 4+ years of related experience
• Experience with Power Bi, Tableau, and Salesforce systems
• Experience supervising, coaching, mentoring, and managing a team
• Knowledge of principles and methods for promoting and selling the unique fundraising services of CMN Hospitals.
• Analytical and problem-solving experience.