Director, Health Systems & Outcomes, East

Description

POSITION SUMMARY:

As Intercept continues to build its position as the leader in rare and serious liver disease, we are seeking a Director, Health Systems & Outcomes. The Director of Health Systems & Outcomes (HSO) is a therapeutic, disease, population health and health systems focused field-based role who develops on-going professional relationships with healthcare decision makers for a designated set of national/regional payers and provider organizations (e.g., health plans, organized providers, integrated delivery networks, large group practices). The HSO Director provides accurate clinical and health economic scientific information across the full Intercept product portfolio, clinical science, and quality management in a balanced and credible manner consistent with the regulatory environment and Intercept’s ethical standards. Through a deep understanding of the accounts’ population health strategies, the HSO Director serves as the medical account manager, collaborating and coordinating with other Medical Affairs colleagues and select commercial roles, to bring relevant health care information and solutions to these accounts. This role serves as a resource for the U.S. Medical Affairs management team and leads key strategic initiatives as assigned.

The assigned geographical region for this position is the eastern half of the United States.

CORE ACCOUNTABILITIES:

The successful candidate must be able to perform each of the following satisfactorily, with or without an accommodation:

• Drive the spirit of “ONE Team” across all functions by supporting a team approach to focus on our patients as our top priority
• Understand the legal and compliance environment and drive collaboration with the Legal and Compliance team
• Attend and support scientific, managed care, and medical meetings; prepare planned post-meeting deliverables
• Closely collaborate with Medical Research on HEOR projects, asset development, and advice on tools and data in development, including leading certain projects and liaising between the site and internal stakeholders
• Generate new ideas or applications that support the corporate, Medical Affairs and/or Field Medical objectives
• Provide training to other field medical or Intercept employees by skillfully and appropriately presenting scientific information
• Serve as the internal medical subject matter expert for each national and healthcare account, which enables strategic assessments and medical account management, through a complete and systematic communication process to the rest of U.S. Medical Affairs
• Lead medical account management and planning with associated medical affairs functions for assigned national accounts
• Actively participate on internal project teams and cross-functional teams (i.e., Clinical Operations, Medical Affairs Training, Medical Research, Key Accounts Planning or MA Medical Strategy) as assigned
• Act as a mentor and subject matter expert for Medical Affairs colleagues
• Maintain a macro view of the account to appropriately allocate Intercept resources (e.g., human, technical)
• Develop ongoing professional relationships with key decision makers in national organized health systems, serving as the primary medical contact to ensure access to medical and scientific information on the full Intercept product portfolio and areas of therapeutic interest, as well as non-product initiatives and areas of focus (e.g., quality management, outcomes research, adherence)
• Proactively share customer insights to help inform, advance, and support medical brand strategies, customer educational needs, health outcomes, and research priorities
• Build and develop breadth and depth of relationships with key decision makers and can anticipate the account’s population health management goals and needs
• Effectively communicate and coordinate with field and HQ Medical Affairs colleagues regarding medical and scientific support needs in relevant health systems accounts
• Partner with Key Accounts and Market Access teams to address strategic account plans and develop associated medical account plans and then ensure execution of medical activities are aligned with agreed plan
• Serve as a technical resource for questions raised by Key Account Management and staff on Intercept products
• Serve as the primary resource for national market dynamics to fully understand evolving information needs by decision makers to feed into the ongoing value-proposition development process for Intercept’s offerings – product and non-product

Requirements

QUALIFICATIONS:

• At least 5 years of cumulative industry or payer-related experience required, including at least 3 years of experience working with a focus in a field medical or field payer-focused role working with regional and/or national payers or key account/market access-related decision-makers, or in Market Access, Health Economics & Outcomes Research, or as a decision maker in the payer or organized provider space, ideally with some combination of these experiences.
• Must have knowledge of and be willing to comply with all regulatory/compliance policies consistent with position
• Ability to work independently, initiate engagements with customers, and prioritize with minimal regular oversight or instruction
• Excellent organizational, time management, and multi-tasking skills
• Excellent verbal and written communication skills required
• Consistent demonstration and embodiment of our company core values: Come Together, Be Yourself, Own The Solution, Embrace The Challenge, and Keep Exploring
• Learning agility and ‘scalability’ to take on increasing responsibility as Intercept grows
• Excellent interpersonal communication skills, ability to network, strong personal integrity, collaborative mindset, and a strong customer focus are necessary
• Advanced biomedical terminal degree (PharmD, PhD, MD, DO) required, and sufficient relevant experience in the areas of health systems (e.g., payer, organized provider) interactions, market access, and/or health economics commensurate with one of the above listed degrees
• Ability to work with individuals from diverse experiences, backgrounds, and levels of knowledge
• Experience with the use and application of Real World Evidence to both clinical and health economic outcomes preferred
• Strong track record of effective cross-functional team collaboration and execution across a matrix organization
• Previous launch experience, including familiarity with pre-approval HEOR launch messaging and supportive materials preferred
• Ability to complete goals within allotted timeframes and deliver high quality results
• Previous experience interacting with national/regional payers, IDNs, and government payers preferred
• Ability to have fun and thrive in a growing, diverse, and inclusive work environment
• Ability to travel (up to 60% for some periods)
• Experience in designated therapeutic area (gastroenterology/hepatology) and rare disease advantageous

REQUIRED KNOWLEDGE AND ABILITIES:

• Strong track record of effective cross-functional team collaboration and execution across a matrix organization
• Ability to have fun and thrive in a growing, diverse, and inclusive work environment
• Learning agility and ‘scalability’ to take on increasing responsibility as Intercept grows
• Ability to complete goals within allotted timeframes and deliver high quality results
• Excellent verbal and written communication skills required
• Ability to work independently, initiate engagements with customers, and prioritize with minimal regular oversight or instruction
• Ability to work with individuals from diverse experiences, backgrounds, and levels of knowledge
• Excellent organizational, time management, and multi-tasking skills
• Consistent demonstration and embodiment of our company core values: Come Together, Be Yourself, Own The Solution, Embrace The Challenge, and Keep Exploring
• Must have knowledge of and be willing to comply with all regulatory/compliance policies consistent with position
• Excellent interpersonal communication skills, ability to network, strong personal integrity, collaborative mindset, and a strong customer focus are necessary

Benefits

COMPANY CULTURE:

People at Intercept are passionate about patients. You’ll see our patient photos lining our walls and hear their stories in town halls. We’re equally passionate about our team and ensuring each member from all dimensions of diversity feels included and has the opportunity to reach their potential. We recognize the power of a diverse, equitable and inclusive (DEI) work force, and how it enriches the professional lives of our team members. Diversity, Equity, and Inclusion drives innovation and connects us to the patients and communities we serve.

At Intercept, we foster an environment that celebrates creativity, collaboration, and mutual respect. We never hesitate to lean on our teammates and work together. As we grow, we want to make every effort to provide a safe and open environment for professionals of every background and provide knowledge on how to work inclusively and equitably to make Intercept a great place to work.

Our relatively small size means you partner with accessible leaders who know you by name. This brings accountability and growth, which all add up to more opportunities to learn something new every day. For self-motivated leaders who are ready to make a difference in the lives of patients, Intercept is a great place to be.

COMPANY SUMMARY:

At Intercept, our mission is to build a healthier tomorrow for patients with rare and serious liver diseases. Intercept’s lead product, obeticholic acid (OCA), is a first-in-class farnesoid X receptor (FXR) agonist marketed under the brand name “Ocaliva®” in the U.S., EU and Canada for the treatment of patients with primary biliary cholangitis (PBC), a rare autoimmune liver disease. In 2016, Ocaliva® was the first medication to be approved for PBC in over twenty years, and sales continue to grow.

Intercept continues to build on our ongoing commitment to people living with PBC by progressing our research portfolio with a novel fixed-dose combination of OCA and bezafibrate. The first Phase 2 interim analysis of this combination was presented at the European Association for the Study of the Liver (EASL) congress in June of 2023. Further, we are leveraging our decades of research and background in bile acids and FXR agonism to expand our pipeline in other liver diseases, such as severe alcohol-associated hepatitis (sAH).

COMPENSATION & BENEFITS:

The anticipated starting salary range for this position is $187,000 to $281,000. This represents the anticipated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range, based on various factors including, but not limited to, experience, skillset, and performance.

The salary range listed is just one component of our total compensation package. Successful applicants will be eligible to receive annual bonuses and equity in the Company, at the discretion of the Company. Intercept also provides a competitive suite of benefits, including:

• Health care benefits (medical, Rx, dental, and vision insurance)
• 401(k) plan with company match
• Sick and safe leave (unlimited, subject to certain limitations, and in accordance with disability coordination, as applicable)
• Numerous well-being and work-life programs
• A generous Paid Time Off program of 20 days per year
• 2 paid Volunteer Days per year
• Rewards and recognition program
• 4 paid Personal Days per year
• Parental leave benefits
• 10 paid holidays per year

EEO Statement

Employment decisions at the Company are made without unlawful regard to race, color, religion, creed, national origin, alienage or citizenship status, sex (including gender, pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, sexual orientation, national origin, ethnicity, age, physical or mental disability, legally protected genetic information, marital or partnership status, sexual and reproductive health decisions, military or veteran status, or any other status protected by applicable federal, state, or local law. This organization participates in E-Verify (E-Verify's Right to Work guidance can be found here: https://www.e-verify.gov/sites/default/files/everi...).