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Director, Business Operations & Intelligence
Company | Sony |
Address | Massachusetts, United States |
Employment type | FULL_TIME |
Salary | |
Category | Entertainment |
Expires | 2023-08-30 |
Posted at | 9 months ago |
Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony.com/en.
- Lead centralized goal setting and reporting for this new business.
- Perform other duties as assigned.
- Coordinate across other Sony business units on technical and process collaborations needed to best enable a “One Sony” experience.
- Develop the team to strategically monitor and analyze critical operational metrics, and regularly report results to senior members of SCA and other Sony entities as necessary.
- Define, hire and lead a national, distributed team with a strong culture of operational excellence that is deeply focused on enabling a differentiated, delightful customer experience that draws upon the full range of Sony products and capabilities.
- Envision, build, and lead the Business Operations & Intelligence function with overall responsibility for internal/3rd party facing operational planning, quantitative business intelligence and reporting.
- Develop partnerships with stakeholder groups within Sony Corporation of America (SCA), other Sony entities and 3rd parties necessary to source BI requirements of this new business to meet operational and contractual requirements.
- Lead the Documentation, implementation and maintenance of all processes to meet requirements of Sony Corporation America (SCA) and other Sony entities as necessary.
- Masters in business administration, computer science, economics, finance, or statistics. preferred; Bachelor's degree in required.
- Self-starter with a growth mindset who is equal parts doer and teacher with passion for enabling world-class customer experiences.
- Adaptability to changing requirements and the ability to be deeply creative while providing operational rigor a must.
- Proven ability to structure, hire, and lead diverse teams, as well as demonstrated ability to lead in a cross-functional environment across multiple time zones.
- Advanced proficiency in Microsoft Excel, Macros, report building in BI Tools (Power BI/ Tableu) and data model development and management.
- Experience working with operational teams in Japan. Japanese speaking a plus.
- All candidates must be authorized to work in the USA
- Demonstrated ability to design and oversee the process of launching new products and services within a large company environment, working at a start-up pace.
- 15+ years in quantitative business analysis, preferably in technology, software and/or telecommunications industries. Strong preference for candidates with experience in multiple.
- Demonstrated ability to launch new businesses, from business design to first new customer served.
- Education assistance and student loan programs
- Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Short-term & long-term disability plans
- Employee assistance plan and comprehensive behavioral health benefits
- Paid parental and caregiver leave
- 401(k) Plan with pre-tax, Roth, and after-tax options and company match which vests immediately
- Fertility benefits, including surrogacy, and adoption assistance programs
- Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
- Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
- Matching gift program
- Referral bonuses (subject to eligibility)
- Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
- Annual incentive bonus
- A wide variety of employee business resource groups (EBRGs)
- Special discounts on Sony products, offered exclusively to Sony employees
- Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
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