Digital Content Production Specialist

Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today’s complex business issues. Crowe’s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a “Best Place to Work.” We are 75 years strong and still growing. Come grow with us!

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The Digital Content Production Specialist (DCS) is responsible for the maintenance of digital content on crowe.com and systems that support crowe.com. They will ensure content best practices and governance rules are enforced. The DCS will work in a collaborative team environment to maintain digital content and troubleshoot technical issues on crowe.com.

Primary responsibilities/duties:

• Responsible for enterprise site-level content authoring in Sitecore; build page layouts using modular templates; update textual and interactive content based on brand standards and stakeholder inputs.
• Write and maintain detailed documentation for content authoring processes; communicate updates to the team.
• Maintain content and metadata created in the digital asset management (DAM) system; prepare content audits for pages and assets to be archived.
• Review internal site search performance by gathering insights, recommend updates to address opportunities and gaps on web pages, and implement changes based on industry best practices.
• Test crowe.com from a content author and end-user perspective during regularly scheduled deployments, major enhancements, and/or platform upgrades.

Qualifications:

• Bachelor’s degree in marketing or related field
• Requires 4 years of Marketing, Website Management, or related overall experience. An applied working knowledge of marketing or digital content production in B2B or professional services a p Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today’s complex business issues. Crowe’s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a “Best Place to Work.” We are 75 years strong and still growing. Come grow with us!

:

The Digital Content Production Specialist (DCS) is responsible for the maintenance of digital content on crowe.com and systems that support crowe.com. They will ensure content best practices and governance rules are enforced. The DCS will work in a collaborative team environment to maintain digital content and troubleshoot technical issues on crowe.com.

Primary responsibilities/duties:

• Responsible for enterprise site-level content authoring in Sitecore; build page layouts using modular templates; update textual and interactive content based on brand standards and stakeholder inputs.
• Review internal site search performance by gathering insights, recommend updates to address opportunities and gaps on web pages, and implement changes based on industry best practices.
• Test crowe.com from a content author and end-user perspective during regularly scheduled deployments, major enhancements, and/or platform upgrades.
• Write and maintain detailed documentation for content authoring processes; communicate updates to the team.
• Maintain content and metadata created in the digital asset management (DAM) system; prepare content audits for pages and assets to be archived.

Qualifications:

• Uphold general standards of website performance including running quality checks of published pages.
• Ability to troubleshoot content authoring and front-end functionality issues using web debug tools.
• Experience with HTML5, CSS; familiarity with JavaScript.
• Experience in mobile and tablet site testing, cross-browser compatibility, accessibility, and web standards, including image optimization.
• Requires 4 years of Marketing, Website Management, or related overall experience. An applied working knowledge of marketing or digital content production in B2B or professional services a plus including a minimum of 2 years hands-on experience and strong understanding of Sitecore page content authoring.
• Familiarity with projects using agile methodologies, Scrum and Kanban frameworks.
• Proficiency with Microsoft Office products.
• Solid understanding of user experience design, web conventions, and information hierarchy.
• Familiarity with Adobe Creative Suite, including Photoshop, for basic image formatting and editing and Acrobat, for PDF creation.
• Familiarity with SEO best practices.
• Bachelor’s degree in marketing or related field

Required General Skills

• Exhibit an enthusiastic and proactive attitude, as well as comfort with working in a corporate setting.
• Innovative thinking and the ability to leverage past technology experience to be successful in a fast-paced environment.
• Excellent communication and interpersonal skills, with ability to building trust, listen, and ask effective questions with the goal to create a scalable and reusable business solution.
• Ability to self-manage multiple projects with tight deadlines and a high attention to detail.

Our Benefits:

At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.