Development Coordinator Jobs

DEFENDERS OF WILDLIFE

Position Description

JOB TITLE: Development Coordinator

CLASSIFICATION: Assistant 3

SALARY: $47,000 - $52,000

FLSA: Exempt

DEPARTMENT: Development

LOCATION: Headquarters, Washington, DC

REPORTS TO: Vice President of Philanthropy

NUMBER OF DIRECT AND INDIRECT REPORT(S): 0

LAST REVISED: May 2023

Position Summary

The Development Coordinator works closely with the Vice President of Philanthropy and Development Directors to advance fundraising efforts via donor outreach and stewardship efforts; tracking, reporting and acknowledging gifts; assisting with donor research and pipeline development; coordinating special projects; preparing reports and providing general departmental support. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure that all gift acknowledgement processes and systems are optimized for efficiency to maintain quick turn-around times, especially during heavy donation periods (such as end of year).
• Ensure that all donors receive prompt and accurate acknowledgements for restricted and unrestricted gifts. Prepare draft letters, secure live signatures and draft custom notes from the President. Copy, mail and upload into database. Work with the Development colleagues and Vice President of Philanthropy to determine which letters require customization and to ensure that all gifts are acknowledged within 48 hours of receipt.
• Report all gifts daily to the Development staff by preparing the Daily Gift Report.
• Assist with welcoming new donors into the Defenders’ Leadership Council by preparing and sending welcome packets and supplemental materials, when appropriate.
• Ensure proper coding and processing of all gifts received by Development Department. Complete timely and accurate data reporting and ensure donor records are updated to reflect current preferences or status.

Departmental Support

• Coordinate department-wide activities and projects, such as the weekly Development report (15Five), weekly staff meetings and orientation materials/binders for new staff members.
• Provide support, as needed, to the Vice President of Philanthropy, including scheduling meetings and appointments; making travel arrangements; preparing visit materials for donors; managing travel expenses, assisting with donor correspondence and mailings, and tracking activities in the donor database
• Assist with cultivation outreach mailings, such as gratitude cards, annual report, special reports, newsletters, invitations, birthday cards, Leadership Council and other premium mailings. Purchase and ensure postage, letterhead and envelopes are organized and available for all mailings to meet departmental and project mailing deadlines.
• Support event and trip activities as needed, including producing name badges and place cards, preparing and mailing materials, coordinating special projects and providing other support as needed.
• Complete expense reports for VP of Philanthropy and department credit card expenses.
• Process and maintain contracts for the department.
• When needed, assist Development colleagues with travel arrangements and expense reports.
• Serves as back-up to create visit briefings and prepare trip materials for major gift officers as needed.
• Assist with department donor research projects and pipeline development as needed.
• Perform all other work-related duties as assigned.
• Ensure audio-visual needs are set-up prior to scheduled meetings (e.g., Development weekly meetings).

Qualifications

Education: Bachelor’s (B.A./B.S.) degree or equivalent in related discipline

Experience: 2 years of relevant experience. development experience preferred.

An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

Knowledge, Skills, Abilities For All Defenders

https://defenders.org/knowledge-skills-and-abilities

Knowledge, Skills, Abilities For Assistant 3

Administrative

• Anticipate and meet the needs of internal and/or external stakeholders delivering excellent service
• Ability to accurately maintain electronic and physical records

Communication

• Ability to articulate complex ideas clearly, accurately and concisely
• Ability to clearly and accurately communicate with internal and external stakeholders

Critical Thinking

• Strong research and data analysis skills, including ability to gather and synthesize information from multiple sources to produce high quality work products in a consistent, efficient, accurate, and timely manner
• Ability to handle sensitive and confidential matters with discretion
• Creative problem-solving and troubleshooting skills with willingness to experiment and innovate new methods.

Project Management

• Ability to take ownership of a project or process and to use problem solving skills to resolve issues
• Ability to work well under pressure and tight deadlines while balancing competing assignments
• Ability to manage deadlines on multiple cross-functional projects in a dynamic environment
• Demonstrated ability in managing competing interests on complex issues
• Ability to remain flexible and adaptable to shifting priorities while remaining responsive to urgent requests

Knowledge, Skills, Abilities for Development Coordinator

• Ability to function efficiently in a busy environment
• Excellent writing, proofreading skills and knowledge of grammar
• Expected to work independently and/or as a team member with initiative, motivation, flexibility, organization, and strong attention to accuracy and detail
• Strong technological aptitude with advanced skills using Microsoft Word and Excel and willingness to learn specialized software such as ROI (our CRM)
• Strong organizational skills and attention to detail
• Ability to take ownership of a process and to use problem solving skills to resolve issues; including asking questions and perform research when a task is unfamiliar and asking for help when needed.
• Strong interpersonal skills and ability to interact with both management and support staff

PHYSICAL ACTIVITIES, ENVIRONMENTAL CONDITIONS, PHYSICAL DEMANDS

Physical Activities

Check all that apply

Frequency

(N)Never, (O)Occasionally or (C)Constantly

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.

N

Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.

N

Remaining in a stationary position, often standing or sitting for prolonged periods.

C

Moving about to accomplish tasks or moving from one worksite to another.

O

Adjusting or moving objects up to 10 pounds in all directions.

O

Communicating with others to exchange information.

C

Repeating motions that may include the wrists, hands and/or fingers.

C

Operating machinery and/or power tools.

N

Operating motor vehicles or heavy equipment.

N

Assessing the accuracy, neatness and thoroughness of the work assigned.

C

Environmental Conditions

Check all that apply

Frequency

(N)Never, (O)Occasionally or (C)Constantly

Low temperatures.

High temperatures.

Outdoor elements such as precipitation and wind.

Noisy environments.

Hazardous conditions.

Poor ventilation.

Small and/or enclosed spaces.

No adverse environmental conditions expected.

X

Physical Demands

Check only one

Sedentary work that primarily involves sitting/standing.

X

Light work that includes moving objects up to 20 pounds.

Medium work that includes moving objects up to 50 pounds.

Heavy work that includes moving objects up to 100 pounds or more.

Visit www.defenders.org to apply.

All employees are required to satisfactorily perform the essential duties and responsibilities of their positions. The essential duties and responsibilities listed above are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Defenders of Wildlife requires employees who engage in in-person work activities, including business travel or onsite work, to be fully vaccinated against COVID-19. An applicant (i) who is disabled or pregnant or who has a qualifying medical condition that contraindicates a COVID-19 vaccination or (ii) who objects to being vaccinated on the basis of a sincerely held religious belief, observance or practice may request an exemption from this vaccination policy. This determination will be made on a case-by-case basis and in accordance with applicable law. Any medical information concerning an applicant's disability will be treated as a confidential medical record in compliance with applicable federal, state and local laws. It is the policy of Defenders of Wildlife to provide equal employment opportunity to all qualified individuals without regard to their race, color, creed, religion, sex national origin, ethnicity, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, personal appearance, family/parental status, matriculation, political affiliation, genetic information, or any other legally protected characteristic in all personnel actions.

Please be advised this position is union-eligible.