Desktop Support Engineer Jobs

We are looking for looking for Python Developer that fit for the below mentioned skill sets if this is of your interest please revert me with your updated resume ASAP.

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Role: End User Computing / Desktop Support Engineer

Location: Zuni, Denver, Colorado

Start Date: Immediate

Qualifications and Education Requirements

A certificate or diploma from a technical college is a typical minimumrequirement, but associate's and bachelor'sdegreesboth exist in computer-related majors as well. Good communicationskillsare essential forthis role.

Mandate Skills

End User Computing, Hardware Repair, Remote Software Support, Asset Recovery, Depot Management

Certification: HP Certification for Desktop Support Repairs

Preferred Skills

• Experience with Public Cloud Computing & Networking (Azure, AWS, Google, etc.) or like environment
• Experience troubleshooting remote access tools (VPN) and general connectivity (LAN/WAN) issues
• Support Asset Management and Imaging team for completing the deliverables.
• Experience with Video Conferencing Solutions (Skype, WebEx etc.) or like environment
• Experience with Hype converged Infrastructure (Nutanix, VMware, etc.) or like environment
• Experience with MAC & Windows Server infrastructure & roles (AD, DHCP, DNS, DFS, CA, etc.)
• Follow Incident and Service Request process and other work processes as provided by Operations Manager.
• Ability to demonstrate strong knowledge and experience supporting Microsoft Windows Server/Desktop & Linux operating systems, etc.
• Should be HP Certified and understand ITIL processes including Incident Management, Service Request Fulfillment and working on Incident Management.
• Experience with Virtual Desktop Infrastructure (Citrix, HP Thin Client, etc.) or like environment
• Responsible for Depot services which includes but not limited to Shipping, Build, receiving of shipment, packing tasks.
• Minimum of 2-5 years Hands on experience in the EUC and specially with L2 services, with very strong windows knowledge and hands on and understanding of the Windows 10 / 7 OS and general Virtual Desktop Knowledge.
• Utilize remote tools, as provided and trained by customer, when feasible.
• Technical Professional certifications including or from any of the following: ITIL, SANS, MSFT, CISCO, VMware are a plus
• Coordinate OEMs such as Dell, HP for repairs as trained and defined by TechM.
• Experience with SharePoint Administration or like environment
• Prefer experienced working with ServiceNow and other ITSM tools and should understand the best practice of recording all customer transactions in incident / Request ticket worklogs.
• Experience with Exchange & 3rd party email protection or like environment
• Experience with Office365 Enterprise licensing and subscriptions or like environment
• Provides support as trained, defined, instructed and managed by Ops Manager.

You can reach me at [email protected] or call 469-638-2407