Design Consultant Jobs

Design Consultants work with customers to help plan and design their spaces. Through elevated designs and delivering on the CB2 Experience (Be Positive. Inspiring. Finding a way), the Design Consultant will maximize company sales growth and profitability. Their expertise, teamwork, passion for design, use of the design tools and creative selling skills will help deliver an amazing experience for the customer.
What You’ll Do

• Lead One on One Design consultations in person or via email, phone, and virtual design consults. Deliver projects in a timely manner and within determined timelines.
• Support and model excellent service by exhibiting a positive attitude and enthusiasm both in-store, virtually, and potentially in a customer’s home, ensuring all customers are provided gracious, quick, and efficient service.
• Possess a clear understanding of the CB2 brand aesthetics and merchandising strategy by channel - Store, Online, Catalog.
• Actively listen to the customer to best identify which products will best meet their needs and communicate company loyalty services, when applicable. (e.g. designer rewards Design Trade Program, CB2 credit card, and gift registry).
• Create elevated CB2 designs for customers using the preferred design tools to create moodboards, 2D floor plans, product lists, and style inspiration.
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our four steps of selling, as communicated by the store manager.
• Stays informed with the marketplace and industry trends.
• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store and virtually with customers.

What You’ll Bring

• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning.
• Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers’ wants/needs.
• Proven track record of building long-lasting relationships with customers
• Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
• Experience working one on one with clients and recommending solutions
• 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience.
• Proficient in Google platforms, virtual communication, design tool experience preferred
• Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles.
• Ability to stay up to date on current design trends.