Dental Office Receptionist, Wilmington Hosptial

ChristianaCare, Department of Oral Maxillofacial Surgery & Hospital Dentistry at Wilmington Hospital is looking for a Dental Office Receptionist.

The primary function of an Office Assistant is to perform patient registration and scheduling in our busy department and/or outpatient office, including obtaining financial and clinical information, insurance data and authorizations.

The Department of Oral Maxillofacial Surgery & Hospital Dentistry has offered dental treatment to the community for more than 60 years. The fees have been kept at a reduced level so that uninsured and underinsured patients can receive comprehensive care. The treatment is performed by dental residents who have completed their undergraduate training and have chosen to spend an additional year as hospital residents before starting their practices. The clinic is supervised by many community dentists who volunteer their time, as well as faculty who work either full- or part-time.

Work Schedule:

This is a full-time exempt Monday to Friday position, no weekends or holidays required, which offers a great work life balance!

• Majority of shifts will be 7:45am to 4:15pm

Please upload your updated resume at the time of application!

Job duties & responsibilities:

• Excellent time management skills, ability to multi-task, and prioritize work.
• Collects payments according to insurance requirements.
• Applies ICD9 & CPT4 codes to encounter forms for billing purposes.
• Schedules appointments.
• Performs other related duties as required.
• Manages front desktop.
• Answers multi line telephones and retrieves accurate messages.
• Performs outreach calls for the team.
• Ability to build and foster professional relationships in a team environment.
• Excellent written and verbal communication skills.
• Interacts between physicians, staff, and patients to provide accurate communication and customer service.

Education Requirements:

• Experience in a medical office setting or customer service environment is preferred but not required.
• Medical receptionist or medical assistant degree preferred but not required.
• High School Graduate or GED required.

When we lead with love, excellence is inevitable.
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EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.