Delivery Driver/Customer Service

Join the Kroger Delivery team!

Position Summary

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
• Control and maintain an accurate record of customer deliveries
• Ensure a high degree of professionalism and personal presentation when interacting with customers
• Operate company provided technology devices for mapping and customer interaction
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Provide excellent customer service while delivering orders to the customer
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Assist fellow drivers that may encounter difficulties while out delivering
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Drive a company vehicle safely and in accordance to Kroger's driving standards
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

• Must be at least 21 years old
• Excellent communication and customer service skills
• Must have a good driving record
• Ability to operate a delivery van and handheld tablet device
• Valid driver's license
• Must be able to lift up to 30 lbs. with or without reasonable accommodation

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Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Tuition reimbursement
• Dental insurance
• Paid time off
• Vision insurance
• Health insurance
• Life insurance
• Paid training
• 401(k) matching

Day range:

• Holidays
• Weekend availability

Shift:

• 8 hour shift
• Evening shift
• 10 hour shift

Ability to commute/relocate:

• Homewood, AL 35209: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you at least 21 years of age or older? (Yes or No)
• What is your personal email address?
• Do you have a good driving record? (Yes or No)

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Work Location: In person