Delivery Driver/ Customer Service

Join our most innovative team at our Dallas, TX Kroger Fulfillment Center!

Our delivery drivers that ‘bring the store to their neighbor’s door’ enjoy many benefits!

Just a few ways we’ll feed your future:

• Flexible schedules

• Affordable comprehensive healthcare coverage

• Up to $21,000 in continuing education support

• Valuable discounts on food, electronics, travel and more

• Free, confidential emotional and financial health support

• Competitive pay and benefits

• Opportunities to learn and advance quickly

Position Summary

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

• Provide excellent customer service while delivering orders to the customer
• Ensure a high degree of professionalism and personal presentation when interacting with customers
• Must be able to perform the essential job functions of this position with or without reasonable accommodation
• Operate company provided technology devices for mapping and customer interaction
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• Control and maintain an accurate record of customer deliveries
• Assist fellow drivers that may encounter difficulties while out delivering
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Drive a company vehicle safely and in accordance to Kroger's driving standards
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers

Minimum Position Qualifications

• Excellent communication and customer service skills
• Ability to operate a delivery van and handheld tablet device
• Must have a good driving record
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Must be at least 21 years old
• Valid driver's license

#SCMfgSourcing

Job Type: Full-time

Pay: From $18.40 per hour

Benefits:

• Vision insurance
• Dental insurance
• 401(k) matching
• Health insurance
• Tuition reimbursement
• Referral program
• Paid time off
• 401(k)
• Life insurance
• Company truck
• Paid training

Day range:

• Holidays
• Monday to Friday
• Weekend availability

Experience level:

• 1 year

Shift:

• 8 hour shift
• Night shift
• Day shift

Ability to commute/relocate:

• Dallas, TX 75241: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your primary email address?
• Do you have a good driving record? (Yes or No)
• Are you at least 21 years of age and older? (Yes or No)
• What is your primary phone number?

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person