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Company | SPECTRAFORCE |
Address | Austin, TX, United States |
Employment type | CONTRACTOR |
Salary | |
Category | Staffing and Recruiting |
Expires | 2023-07-01 |
Posted at | 10 months ago |
Job title: Contract Representative
Location: 11501 Alterra Pkwy (STE 500) Austin, TX, 78758
Duration: 5+ Months
Shift timings: M-F, 8-4:30 CST
Pay Rate : $20/hr
Training will be first 3 weeks - candidates must be able to commit to the 3 weeks of training without missing any time.
Interviews will be in-person - please ensure candidates are aware.
The Contract Representative will review and process Medicare Supplement and Supplemental Health and Life contracts of varying complexity levels, within Client.
This role uses multiple systems to research, analyze, and process contracts in accordance with federal/state guidelines, as well as Medicare guidelines.
Responsibilities:
- Maintain detailed knowledge of company products and New Business procedures
- Prepare written correspondence to applicant regarding status of contracts
- Research, coordinate information, and respond to questions from internal partners and/or external clients
- Review and accurately process incoming New Business contracts from agents and applicants within the established time service standards
- Input contracts into system
- Analyze policies to ensure they are in compliance with legislation
- Function as an effective team member through positive communication and interaction with co-workers
• Identifies process improvements for own cases
Top Skills:
- Critical Thinking
- Good knowledge and understanding of Contracts and business/operating processes and procedures
- Intermediate Computer Skills-Experience with Windows 10 operating system (OutLook, Word, Excel)
- Healthcare knowledge experience required.
- Experience in analytical editing, organization, critical thinking, problem solving, attention to detail, interpersonal skills and diplomacy, open communication, flexibility and learning on the fly
- Accurate in a fast-paced environment, functional team support, self-initiated, training / teaching, excels at multitasking
- Data entry experience required
- 10 key by touch/60WPM
- 6+ months related experience, or equivalent combination of education experience
- Detailed Oriented
- Experience in a call center environment
- Knowledge of state specific requirements for Medicare supplement plans
Requirements:
- 50-60 WPM Typing skills
- High-Speed Internet
- Dedicated and uninterrupted work space
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