Data Entry Operator Ii

Contract Labor Category: Data Entry Operator II

Clearance: Current Public Trust Background Investigation

FTE: 3

About Us

Ardent Eagle Solutions (AES) is a dynamic and growing small business supporting the Federal Government, Department of Defense (DoD) and Intelligence Community (IC) customers worldwide. AES is focused on the success and growth of its employees while providing outstanding support to our customers and their mission(s).

Background And Purpose

The mission of the Enforcement and Compliance (E&C) unit of the International Trade Administration (ITA), a Bureau within the Department of Commerce (DOC), is to support U.S. commercial competitiveness and facilitate trade and investment by providing U.S. firms and workers the opportunity to compete on level playing fields at home and abroad. One of the ways that E&C achieves this is by vigorously enforcing the U.S. Trade Remedy Laws, which play an important role in maintaining the level playing field necessary for a properly functioning global trading system. Trade remedy cases are an approved mechanism to remedy the distorting effects of unfair trade adversely affecting businesses and workers. The antidumping remedy is applied to unfair foreign pricing behavior. The countervailing duty remedy is applied to unfair foreign government subsidies. E&C employs several electronic systems to support their mission. There is an urgent need to migrate an extensive amount of data into each of them. E&C must augment their staff with contractors to perform the tasks associated with this data migration. Contractors are also required to confirm the validity of data contained in some of the systems. The tasks will include making some of the data to be migrated compliant with Section 508 of the Rehabilitation Act of 1973. Link: https://www.section508.gov/manage/laws-and-policies/

OBJECTIVE: To assist with data migration for several databases.

• Candidates must be able to assess the accuracy of their data entry tasks and identify issues based on a set of provided criteria.
• Candidates must be able to modify existing data for accuracy and be able to identify whether data needs corrections based on a specified set of criteria.
• Candidates must be able to independently intake data entry tasks directly from software users and be able to identify missing/incomplete/incorrect information and coordinate with the user in order to complete the data entry task.
• Candidates must be able to complete a repetitive set of tasks by reviewing provided reports and identifying if information needs updated based on these reports.
• Candidates must be able to perform basic research such as completing a google search or searching specific websites or platforms for information based on specified criteria.
• Candidates must demonstrate experience successfully working in a remote work environment.
• Candidates must be familiar with the Microsoft Office suite of products, to include Word, Excel, Outlook and SharePoint.
• Familiarity with the following software/languages is preferred, but not required: PowerBI, Lotus Notes, Salesforce, SharePoint, Oracle, Drupal, and HTML.
• Candidates must be able to create and edit Microsoft Word and Excel documents for record keeping purposes.
• Candidates must have experience independently managing their data entry tasks to completion and be able to quickly identify issues that will prevent timely completion.
• Candidates must be able to manage a complex set of steps to move data between various software platforms which may require differing actions depending on a specified set of criteria. This will include reading the source material and categorizing content or changing data entry steps or locations.
• Candidates will be expected to communicate on a regular basis with the Government team via Outlook and Microsoft Teams.
• Candidates will be expected to act professionally and be able to communicate accurately and correctly both orally and in writing.
• Candidate must be able to retrieve data from the database and/or predefined electronic reports. Training will be provided in relation to the specific entity.

Requires 4 years of relevant experience.

Education

• Requires Associate’s degree

LOCATION/HOURS OF OPERATION:

• Under this task order, the Contractor is responsible for conducting business, Monday thru Friday during normal business hours except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
• Contractors are expected to attend hybrid meetings which will be held during normal working hours of 8:30 am to 5:00 pm. All meetings will be conducted via Microsoft Teams, or other video conferencing medium provided by ITA.
• Contractor support shall be performed exclusively via telework.

Period Of Performance

• Base Period: July 1, 2023 – June 30, 2024
• Option Period I: July 1, 2024 – June 30, 2025
• Option Period II: July 1, 2025 – June 30, 2026

Travel

• Travel is not required under this task order

At Ardent Eagle Solutions, we offer a comprehensive benefits package to our employees and their families:

• Matching 401(k) Plan
• Continuing Education Assistance
• Medical/Dental/Vision Coverage
• Paid Time Off

This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned.

Ardent Eagle Solutions is an Equal Opportunity Employer

Requisition ID: 2023-1153

External Company URL: www.ardent-eagle.com

Street: 8370 W. Hillsborough Ave.

Post End Date: 6/30/2023

Is there remote flexibility?: Yes