Data Entry Clerk Jobs

Title: Insurance Operations Specialist

Location: 1001 Lakeline Blvd, Austin, TX 78717

Duration: 6+ months (Contract to Hire depending upon performance)

:

• Drives timely and accurate production/processing of complex documents/information (includes report preparation).
• Focused on coordinating timelines and drafting documents related to the client’s renewal process.
• Maintains a solid understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthens new and established relationships.
• Builds and maintains strong working relationships with internal and external stakeholders and serves as a point of contact regarding any potential problems.
• Working closely with our internal client teams to provide superior customer service and consistent deliverables.
• Adheres to Company policies and performance standards and recommends improvements.
• Contributes to the achievement of Operations team Service Level Agreements (SLA), Key Performance Indicators (KPI), and business objectives.

Skills & Qualifications:

• Intermediate MS Office proficiency: Excel, PowerPoint, and Outlook - knowledge of Excel formulas, pivot tables, editing or creating PowerPoint slides, and Outlook mail/calendar communication.
• High School Diploma required; Degree preferred.
• Strong communication skills: collaborate with client teams who are remote, so the ability to communicate effectively is key.
• Exceptional organizational skills: Work on multiple accounts and at different stages in the renewal process, so being organized is important to your success in this role.

Key Skills needed:

• Organized
• Proficient in English
• Critical thinking
• Willing to learn.
• Open to new information
• Attentive to detail
• Proficient in MS Office applications
• Independent

We are an equal opportunity employer. It is our policy to provide employment, compensation, and other benefits related to employment without regard to race, color, religion, sex, gender, national or ethnic origin, disability, veteran status, age, genetic information, citizenship, or any other basis prohibited by applicable federal, state, or local law.