Data Entry Clerk #23-66T

Are you interested in driving change? Do you have a curiosity-driven mindset to discover what is possible? Are you a self-driven individual with integrity? Do you want to be part of a department that is on the path to becoming uniquely extraordinary? If so, join us as Stemilt’s Data Entry Clerk. Stemilt, a vertically integrated Company that brings wholesome and earth friendly products to families around the world, and the largest employer and pillar for the Wenatchee valley community, is looking to become a leading employer, not just in its home valley but, around Washington, and the world. If you are an open-minded, continuously learning individual that looks to push the limits, and is beyond ego… This Company is for you. We are World Famous! Join us, you will love it here ?? !

As Stemilt’s Data Entry Clerk you are charged with providing administrative and customer support to our worker’s compensation claims department. This position is key to the successful administration of worker’s compensation claims and providing excellent service to our Stemilters. This position supports four thousand Stemilters and it’s required to deliver extraordinary customer service at all levels, i n addition to supporting and maintaining Workers Compensation practices in alignment with the overall organizational strategy. Extreme confidentiality and amazing interpersonal skills a must .

Additional Responsibilities

• Prepare and organize electronic files for claims
• Contribute to the team and the Company in various other ways when requested or required.
• Provide general administrative support to the claims team, including data entry, filing, and responding to emails
• Maintain sensitivity and confidentiality related to all aspects of the position.
• Conduct customer service calls to injured workers and healthcare providers
• Maintain a positive attitude and be a supportive team member.
• Assist with the intake and processing of new worker’s compensation claims

Reports to: Senior Business Partner

What we bring to your table:

• A World Famous! benefits package that includes:
  • Paid-time-off
    
• Paid-time-off

• An amazing opportunity to create new performance standards and help lead a new team, develop knowledge and new career growth paths.

What you bring to our World Famous! Table:

Experience:

• Excellent customer service skills a must
• Ability to balance competing priorities and deadlines
• Experience with Microsoft Office suite of applications
• Experience in customer service or administrative support
• Familiarity with worker’s compensation processes and procedures is a plus
• Strong organizational and attention to detail skills

Qualifications:

Six months of education and/or related experience. Bilingual Spanish/English is a plus.

• Exceptional work ethic, with strong values and principles .
• Ability to interact and connect with all
• Ability to deliver high quality results with an exceptional transparent, consultative, and partnering attitude.
• Exceptionally strong communications skills: ability to speak effectively before a large group of employees.
• A desire to create strategy and design of an environment that creates a World Famous ! employee experience.
• A commitment to understand that change is the only constant and a practice of change with purpose, flexibility, and adaptability is a must.
• Ability to maintain a professional appearance and provide a positive company image to the public.
• Flexible and able to go above and beyond the basic expectations when required.
• A desire to deliver an extraordinary experience at every interaction, in fact World Famous!
• Good team player with a firm commitment to the company’s success.
• Ability to multitask with numerous interruptions.

Success defined:

• Extraordinarily satisfied and happy ?? Stemilters

I have clarity of the expectations of my new role, and I’m committed to contribute in alignment with the culture, values and cultural norms of the organization. I also understand that my signing of this job description does not affect, in any way, the At-Will status of my employment with Stemilt.