Data Clerk (Part-Time) - 2023358

Responsibilities

• Work with cross-departmental staff to ensure client integration and referrals across programming
• Update and maintain client information in protected, online databases (Dynamics, Teams, etc.)
• Attend meetings as instructed by supervisor
• Provide adults with referrals based on client’s needs
• Collaborate successfully across WRS staff and departments, as well as with external service providers to ensure holistic case management
• Review and regularly present the status and progress of each case to the Program Manager
• Complete timely and accurate case notes, track program data, maintain up-to- date knowledge of program requirements, and ensure compliance with case files and documentation
• Achieve grant requirements and deliverables through timely, high-quality services
• Refer clients in WRS workshops
• Assist with understanding the types of programs within the community that may meet the unique needs of clients
• Assist with emergency assistance as needed
• Participate in on-going training to improve service delivery and ensure compliance
• Other duties as assigned
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
• Document participant services and activities thoroughly and in a timely manner in accordance with program and WRS requirements

Knowledge, Skills, Abilities

• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively;
• Ability to work as part of a team and support program-specific volunteers and interns;
• Strong command of Microsoft Office applications
• Proven ability to utilize digital communication tools, such as Zoom, MS Teams, and other program management platforms
• Highly self-motivated and comfortable working independently towards case- specific, department, and office-wide goals
• Ability to speak clearly and comfortably on the phone with partners and participants, which include people with limited English abilities and/or the use of interpreters
• Proven success achieving goals and working effectively with all levels of staff in a fast-paced, multi-cultural environment
• Demonstrated success working and communicating effectively in a multi- cultural environment
• Alignment with WRS core values of serve, drive, care;
• Familiarity with Sacramento area social service providers strongly preferred

Requirements

• Local travel and transportation of program participants required, and use of personal car.
• Two or more years of experience of data entry
• Committed to the mission, vision, and values of WRS;
• Mature and personal Christian faith;
• Cross-cultural experience;
• Strong communication skills, with fluency in written and spoken English; bilingual in one of the following languages: Russian/Ukrainian, Dari, or Spanish.
• Desire to serve and empower the Church to impact vulnerable communities;

• Offer 16 Paid Holidays (Regular Part Time)
• Employee Assistance Program (EAP)
• Additional Benefits available as required by State/Local law

• WR matches up to 4%, then an additional quarter percent up to 10%
• Automatically enrolled at 4%
• Eligibility: After 1000 hours in a year
• 401K & Roth through Fidelity

• Working Advantage Discount Program
• Verizon
• Pet Insurance through Nationwide
• Home and Auto insurance through Liberty Mutual

• The employee frequently is required to sit, reach with hands and arms, talk and hear.
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations

• General office setting. World Relief also offers hybrid and remote schedules for limited positions.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
• Physical, emotional and intellectual demands
• Year-end archiving activities involve repeated lifting and bending.
• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
• Equipment used: Employee computer (desktop or laptop), printer, and copier.