D2C Visual Merchandising & Space Planning Manager

Location: Dearborn, MI
Department: D2C
Reports to: Sr. Director, D2C Operations
Job Classification: Remote
Status: Exempt
Job Band: Professional
Summary
The D2C Visual Merchandising & Space Planning Manager is a new role within Carhartt’s Direct to Consumer channel that will be tasked with building and refining the visual merchandising & space planning capability. This new function will look to operationalize the merchandising vision by developing, managing, and refining the necessary cross-functional processes, timelines, and connection points to knit together floor-set specific merchandising, marketing, and revenue strategies. This critical activity will yield compelling product presentations that promote a positive consumer experience, maximizes business unit sales and profitability, and drives the operational playbook to guide store level execution and timing. This leader will play a critical role in developing, shaping, and leading strategies across the Direct to Consumer channel by leveraging cross functional partnerships to ensure a holistic, one-ecosystem approach. In addition, this individual will work with leaders across the Carhartt organization, through multiple divisions, to expand, leverage and translate Carhartt’s consumer experience journey into a cohesive, one-brand, one-patch experience.
We are All Leaders at Carhartt
In our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt. We Lead Business by creating value, delivering on results, and making changes along the way. We Lead Self by being inclusive, recognizing that our differences make us stronger as we strive to build a better world, together, for all hardworking people. We Lead Others by communicating and clearly defining the path as we walk bravely into the future. Working at Carhartt, we are all given a seat at the table and the honor of continuing the legacy.
Responsibilities

• Partner with Merchandising and Marketing to solidify seasonal floorset timing and related calendars. Leverage key dates to support process timing & action and downstream activities
• Partner with Merchandising, Data & Analytics & D2C leadership to refine and solidify assortment tiering strategy. Partner with Director of Store Strategy & Experience to leverage defined tiering strategies to influence new store expansion and activation, fixture packages and capacities.
• Build pre-season and in-season floorset coordination process to consist of strategy download meetings, floorset build, cross-functional review and store execution mapping. Partner with Store Operations to develop store level mechanisms and toolsets to support floorset direction and execution.
• Keep abreast of digital and retail trends, understand industry evolution and advocate for continuous
• Implement floorset coordination process to support seasonal investment and execution. Create captivating and productive visual presentations that bring the product to life in stores, meet the consumer needs and achieve financial goals and KPIs. Drive and manage process to ensure collaboration, timeliness, consistency, and clear & concise dissemination to Store Operations
• Manage the annual budget for Visual Merchandising inclusive of store samples, mock store requirements, store level retention materials and travel.
• Lead process to refine store fixture counts, related product capacities and placement in stores. Map specific fixture and wall-bay locations for each property to drive downstream activities. Maintain accurate fixture counts, capacities, and locations to support process continuity.
• Coach, mentor and develop D2C visual merchandising team.
• Develop and refine standards related to merchandise presentation, fold execution, SKU depth, styles/colors per fixture and productivity per floorset. Leverage standards to drive coordination process and support store execution.
• Budget and KPI Leadership: Oversee team budget by ensuring accurate monthly/quarterly guidance and connect marketing actions/investments to brand leading outcomes/KPI's to drive continuous improvement and align with overall corporate performance.
• Improve and innovate processes, timelines, tools, and cross-functional connection points to accelerate functional impact. Leverage cross-functional resources inclusive of field store leadership to further shape process.
• Conduct store visits to review and evaluate standards and gather insights. Remain aware of loss prevention, security, safety, and human resources policies and procedures that may influence go-froward strategies
• Leverage assortment tiering strategy to develop average store fixture map. Link average store fixture maps to store specific fixture maps and partner with Director of Store Strategy & Experience to right size capacities to support consistency where applicable.

Education
Bachelor's degree or equivalent years of experience required
Required Skills and Experience
5-7 years of Visual Merchandising, Space Planning, Merchandising, Marketing or Retail Operations experience; with 1-2 years of progressive leadership experienced preferred
Demonstrated advanced retail store merchandising experience
Strong balance of creative presentation skills and operational orientation
Self-motivated with a high degree of independent decision-making ability
Proven effective leadership and people management skills that contributes to a positive team environment
Collaborative, team player with ability to challenge constructively
Ability to schedule complex interrelated efforts and manage to critical deadlines and deliverables
Excellent written and oral communication skills
Organized and detail oriented with excellent problem solving, negotiating, and influencing abilities
Strong understanding of trend and style that is reflective of the brand and core customer
Working Conditions
Office Environment
Travel (25%)
Remote location: Associate will have no regular requirement to be on-site. Travel on-site is limited to special events.
Tobacco Free
#LI-Remote