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Customer Service Specialist Jobs

Company

99 Exposure

Address Louisville, KY, United States
Employment type FULL_TIME
Salary
Category Retail
Expires 2023-05-16
Posted at 1 year ago
Job Description
We're seeking a highly motivated and enthusiastic Customer Service Specialist to join our team! In this role, you'll be responsible for providing exceptional customer support, resolving customer complaints, and ensuring a positive customer experience throughout the sales cycle. You'll play a key role in driving sales growth by building and nurturing strong customer relationships, identifying new sales opportunities, and delivering an exceptional experience to our customers.


Customer Service Specialist duties and responsibilities


  • Providing customer sales support
  • Informing customers about products and services
  • Improving overall customer satisfaction
  • Responding to customer questions
  • Collaborating with the management team
  • Training new customer service agents
  • Suggesting solutions for common problems


Customer Service Specialist Requirements And Qualifications


  • Superb verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Strong interpersonal skills
  • Ability to work with others
  • Excellent multi-tasking skills
  • Excellent customer service skills
  • Ability to build relationships with clients