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Company | City of Kansas City, MO |
Address | Kansas City, MO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Government Administration |
Expires | 2023-09-27 |
Posted at | 7 months ago |
Salary: $19.27-$29.39/hour
- Performs basic clerical duties, such as: answering phones, using computers for database management or word processing, setting up and managing filing systems, operating office equipment, completing forms, scheduling appointments, and making copies.
- Prepares liens, lien releases, and legal packets for bad debt accounts.
- Contributes to the collection of revenue by creating legal collection letters, and reviewing returned payments for service turnoff.
- Verifies and updates customer account information, reminds customers of their past due status, negotiates payments, and assists the Call Center with consumer phone calls.
- Supports the employees in the field by generating service orders for high dollar delinquent turnoffs and generating work orders as directed by field personnel and management.
- Provides administrative support to the Revenue Protection Division by assisting in the collection of delinquent accounts and bad debt.
- Assigns appropriate fees and adjustment to accounts.
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