Customer Service Sales Representative - Third Shift - Evenings

Customer Service Sales professionals, if you’re ready to build a successful and rewarding career with an industry-leading company, we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 20 call centers located throughout the United States.

We are currently seeking goal-oriented and driven Inside Sales Representatives to join our team. In this role, you will turn leads into sales over the phone for our well known clients. You’ll work in an environment that is rewarding and fun.

If you have a passion for sales and are looking for an exciting opportunity where you can grow your career, and if you meet our qualifications, we definitely want to talk with you. Contact us today!

Job Responsibilities

As a Customer Service Sales representative, you will ensure a memorable customer service experience by using questioning and listening skills to determine the customer’s needs and help them select the appropriate products and services..

Specific duties for this sales representative role include:

• Continually maintaining a working knowledge of our clients’ products, services and promotions
• Meet weekly and monthly goals
• Documenting all customer information, communications and sales in CRM system
• Understand the impact of maintaining a professional attitude and create a positive customer experience regardless of the outcome
• Building a positive rapport with a variety of personality types
• Answering customer requests or inquiries
• Upselling products and/or services to the customer

Benefits

Here’s just some of what we have to offer:

• Healthcare coverage and 401K
• Supportive and motivating staff to help you succeed
• Set schedule
• Paid on-the-job training
• Weekly pay with direct deposit
• Professional and upbeat office setting
• Opportunities for advancement
• Competitive compensation - base salary + incentives

Job Requirements

We are looking for Sales Representatives with a genuine hunger to succeed, strong prioritization and multi-tasking skills, and excellent communication and interpersonal skills. Don’t worry if you don’t have the experience, we will teach entry level candidates the skills needed for success.

Additional requirements for this role include:

• Working knowledge of Windows-based software
• Background and/or drug test may be required
• Self-motivated, positive attitude, and a love for hard work
• Able to work 9pm to 7am
• Flexibility to adapt to changes in a growing organization
• Strong attention to detail, dependability, and follow through
• Goal oriented with a healthy competitive spirit
• Previous sales experience, a plus

At DialAmerica, YOU are the Difference!
Apply now!

WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.